What are the responsibilities and job description for the MES Support Engineer position at Brooksource?
Manufacturing Execution System Support Engineer
Onsite 3 Days a Week in Santa Clara, CA 95054
12 Month Contract to Hire
Position Overview
The MES (Manufacturing Execution Systems) Support Engineer in the medical industry plays a critical role in ensuring the seamless operation, optimization, and continuous improvement of the MES systems within a manufacturing environment. This individual, bridges the gap between IT, production, and quality teams to enhance efficiency, compliance, and product quality in a regulated environment such as pharmaceuticals, medical devices, or biotechnology.
Essential Job Functions
- Serve as the primary point of contact for the shop floor for troubleshooting issues related to MES operation.
- Support MES end users / shop floor management with escalation of issues to the correct group.
- Create & maintain standard work, procedures and / or process flow maps for shop floor team on topics related to MES operation – in compliance with standards.
- Provide training to end-users and support management in conducting end user assessments as needed.
- Monitor shop floor data for completeness and accuracy – report KPIs to management
- Work closely with Continuous Improvement team to implement corrective actions for issues in the shop floor.
- Coordinate all open support tickets and provide regular updates to management on the status of items.
- Create and manage change requests (CR) needed to refine processes with new customizations.
- Manage system updates, test & release configuration changes and development of new functionalities, and support future expansion.
- Assist project team in the implementation of project phases. Collaborate with project managers and cross-functional teams to ensure alignment of MES implementation and validation activities with project timelines and objectives.
- Stay current with industry trends, regulatory guidelines, and advancements in MES technology to continuously improve implementation and validation processes.
- Support new product development and productivity projects by preparing and executing project implementation plans.
- Support lean initiatives (5S, Rapid Improvement Events, site KPIs, Managing for Daily Improvement, 9 step problem solving, etc.).
Requirements
