What are the responsibilities and job description for the Product and Program Management Tooling Analyst position at Brooksource?
The VMO Governance Analyst IV is responsible for leading efforts to develop VMO governance, tooling, workforce enablement, and reporting initiatives. They establish and lead continuous improvement efforts, monitor, and report on compliance with VMO standards, policies, and processes, identify gaps and potential risks while recommending improvements. This role also coordinates and leads the curation, creation, and delivery of training.
Duties and Responsibilities:
- Lead coordination, delivery, and maintenance of existing programs, materials, tools, training, and reporting.
- Lead assessment of existing programs, materials, training, and reports to identify gaps, recommend and implement improvements.
- Recommend and lead the design, development, and implementation of new programs, initiatives, materials, training, and reporting supporting governance, workforce enablement, and tooling.
- Monitor, report on, identify gaps in compliance with VMO governance and processes, recommend and implement improvements to mitigate gaps.
- Lead planning, scheduling, and facilitation of meetings across the VMO and with partners, stakeholders, and leaders.
- Lead research and analysis supporting VMO efforts, and present conclusions and recommendations.
- Serve as a VMO subject matter expert and thought leader to provide guidance and answer questions.
- Lead the coordination, support, and delivery of training.
- Mentor and coach junior team members and peers.
- Onboard, support, and guide new team members.
- Collaborate with team and leaders to develop and maintain team’s backlog while also ensuring prioritization and delivery work.
Basic Education Requirements:
- Bachelor’s degree or equivalent work experience in a similar role.
Basic Requirements:
- Minimum 8 - 12 years’ experience working in a lead delivery role (e.g., Product Manager, Project Manager, BSA, etc.) or Value Management Office (VMO) role.
- Proficient using O365, MS Word, MS Excel, and PowerPoint.
- Strong experience using Portfolio and Project Management tools such as ServiceNow PPM, Planview Portfolios/PPM Pro, Clarity, Monday.com, etc.
- Strong understanding of product development lifecycles and strategic planning.
- Proven ability synthesizing data to make recommendations and drive decision-making.
- Demonstrated expertise creating process maps using Visio or similar tools.
- Demonstrated expertise delivering training, maintaining engagement, and providing relatable examples for participants.
- Demonstrated understanding of solution delivery frameworks with the ability to apply governance and tooling appropriately.
- Proven technical writing capabilities with the ability to define and document standards, procedures, processes, job aids, and training content.
- Demonstrated expertise in building credibility and strong partnerships while working collaboratively within the team and across the organization.
- Demonstrated expertise in negotiating and resolving conflicts professionally and respectfully.
- Proven time management and organizational skills with the ability to effectively handle multiple tasks, determine priorities, and execute in a highpressure environment.
Preferred Qualifications:
- Proven experience with Product Roadmap tools such as Planview Roadmaps, ServiceNow Strategic Portfolio Management (SPM) Roadmap Planning, Monday.com, etc.
- Ability to challenge and influence opinion of colleagues and managers while being viewed as a trusted advisor.
Brooksource provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.