What are the responsibilities and job description for the Dental Patient Coordinator position at Brookstone Dental?
Looking for a detail-oriented Patient Coordinator/Front Desk Receptionist to be part of a fun, dynamic team dedicated to providing top-notch dental services at our newly-acquired family dental practice. The ideal candidate should have knowledge of dental and medical terminology, office systems, and be familiar with medical records management and HIPAA regulations.
Responsibilities:
- Greet patients and visitors in a professional and friendly manner
- Answer phone calls and direct them appropriately
- Schedule appointments using Open Dental scheduling software
- Verify insurance information, prepare billing statements, and process payments
- Maintain patient records in compliance with HIPAA regulations
- Collaborate with dental staff to ensure efficient and smooth operations
- Keep the front desk area clean and organized
- Other administrative tasks as required
Qualifications:
- Previous experience working at the front desk in a dental office setting
- Previous experience and proficiency with dental insurance verification
- Excellent communication and interpersonal skills
- Strong attention to detail
- Proficiency with Open Dental Software
- Compassionate and patient-focused approach
- Knowledge of dental and medical terminology
- Ability to maintain confidentiality and adhere to HIPAA regulations
- Proficiency with Open Dental Software is a plus
What we offer:
- Competitive salary
- Paid Holidays and PTO
- Opportunities for professional growth and continuing education
- State-of-the-art facilities and equipment
- A warm, welcoming atmosphere
If you are a dedicated individual that meets the requirements for this position, we encourage you to apply. Join our team and contribute to creating healthy smiles in our community.
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Expected hours: 38 per week
Benefits:
- Paid time off
Schedule:
- No weekends
Experience:
- Front Desk: 1 year (Required)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Ability to Relocate:
- Shelby Charter Township, MI 48315: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $20