What are the responsibilities and job description for the Customer Service Representative/Bank Teller position at Brookville Building & Savings Association?
About us
BBSA was founded in 1903 to serve the savings and credit needs of families and businesses in our community. We were originally a "money business", helping the community with "fair loans" and helping those who desired to building weekly savings. Today, we offer many of the same products & services the large banks and credit unions do. Still independent, still community focused.
Customer Service Representative
Duties:
- Open New Accounts/process deposits & withdrawals/collect loan payments
- Handle customer inquiries and resolve issues promptly and effectively
- Analyze customer needs and recommend appropriate products or services
- Maintain accurate and detailed records of customer interactions
- Collaborate with other team members to ensure customer satisfaction
- Stay updated on product knowledge and company policies to provide accurate information to customers
Qualifications:
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities and attention to detail
- Previous experience in banking or related field is preferred
- Proficient in using computer systems and software applications
- Ability to pass background and credit check
We offer competitive pay, a positive work environment, and opportunities for career growth. If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you.
To apply, please submit your resume and cover letter highlighting your relevant experience and qualifications.
Job Type: Part-time
Pay: $15.00 - $16.00 per hour
Expected hours: 18 – 25 per week
Benefits:
- 401(k)
- 401(k) matching
- Flexible schedule
- Paid time off
Shift:
- Day shift
Work Location: In person
Salary : $15 - $16