What are the responsibilities and job description for the Supply Chain Planner position at Brother USA?
The Company at a Glance
Brother is a leading provider of home and office equipment, sewing and crafting products, and industrial solutions. With a legacy spanning over 115 years, our brand is renowned for producing award-winning printers, sewing machines, P-touch labelers, and more.
Brother International Corporation (BIC) was established in 1954, marking over 70 years of operations in the United States. Our Americas headquarters is located in Bridgewater, New Jersey. BIC is a wholly owned subsidiary of Brother Industries Limited (BIL), which was founded in 1908 in Nagoya, Japan, and operates in more than 30 countries worldwide. Brother’s Americas presence includes subsidiaries in Canada, Mexico, Brazil, Argentina, Chile, and Peru.
Why Work at Brother?
Brother has consistently been recognized as a best place to work, reflecting our commitment to fostering a workplace culture aligned with our core values of being inclusive, collaborative, customer centric, and socially responsible. We value work-life balance and flexibility, and as a result have introduced policies such as our hybrid office schedule, casual dress code, and flexible Fridays, which allow us to wrap up meetings for dedicated focus time or to start our weekends sooner, year-round. Our commitment to employee growth and development is demonstrated through our offering of facilitated courses and certificate programs and our investment in resources that enable self-paced learning.
The Role at a Glance
The Supply Chain Planner will be responsible for both Demand and Supply Planning duties. The planner will focus on forecasting and analytics to build a demand plan to pass to Supply Planning, specifically by testing statistical models, running scenario planning, and building a forecast that accounts for POS trends, customer on-hand inventory, in-stocks, seasonality, and promotional activity. This role will also be responsible for identifying the optimal inventory and safety stock levels for fulfillment of customer orders, while also working within our inventory goals. The Supply Chain Planner will use their end-to-end supply and demand knowledge to build and pull reports for our team's key data and publish them to our broader SCM team and cross-functional counterparts in Sales, Product Marketing, and Finance.
Key Duties & Responsibilities
Supply Planning
- Forecast, purchase, and maintain accurate inventory levels within different warehouse plants within the Brother supply chain to satisfy channel, eCommerce, subsidiary, dealer, and customer demand
- Collaborate with manufacturing plants and other functional stakeholders to match inventory with customer demand
- Problem-solve, transfer, and re-route shipments within the distribution network to achieve inventory balance
- Identify possible future capacity constraints and bottlenecks in the supply chain
- Provide feedback & input into S&OP for forecasting, planning, order management, and manufacturing processes
Demand Planning
- Test statistical models in SAP IBP to find best-fit forecasts and assign to different segments of each division
- Build forecasts based on key criteria from Point of Sales (POS) data and customer in-stocks and on hand inventory
- Review month-over-month forecast changes with key accounts and their impact on the financial budget
Reporting and Analysis
- Improve supply chain efficiency by analyzing data, reporting, and managing KPI's
- Publish fill rate, forecast accuracy and bias, and inventory coverage reporting
- Pull monthly purchase order details to the factory to create a Cash Flow report for treasury and accounting
- Share monthly pacing report that shows our open order progress against the forecast
Key Experience & Qualifications
Education
- Bachelor’s degree (or equivalent experience) in Business, Logistics, Supply Chain, or related degree
Experience
- 3 years of experience in supply chain planning, inventory management, procurement, and/or demand planning
Licenses & Certifications
- APICS or ISM certification such as CSCP, CPIM, and or CPSM - Preferred
Software/Technical Skills
- Data analysis and forecasting tools (SAP, Tableau, etc.) - Preferred
Other Skills, Knowledge, & Abilities
- Strong understanding of the supply and demand relationship
- Ability to develop actionable insights from data, with strong attention to detail
- Strong understanding of S&OP processes and inventory management
- Excellent mathematical and analytical skills
- Interpersonal skills and ability to build and improve positive relationships
Compensation & Schedule for This Role
This role will be a hybrid role. Subject to business needs, employees may work remotely up to two days per week. Assigned office days will be determined by managers. #LI-Hybrid
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- The salary (or hiring) range for this position is $65,000 - $80,000 per year
- Starting salary to be determined by the education, experience, knowledge, skills and abilities of the applicant, internal equity, location, and alignment with market data
- Benefits include, but are not limited to, healthcare and wellness coverage, life and disability insurance, 401K, tuition reimbursement, and Paid Time Off. Details are available at https://mybenefits.nfp.com/Brother/2025/guidebook/
Benefits
We offer a comprehensive benefits package with diverse plan options to meet your family’s needs, including health, vision, and dental insurance—all effective from day one of employment. Under our 401(k) retirement savings plan, we match up to 100% of the first 4% of employee contributions, with employer matches vesting immediately. Additionally, we offer an educational assistance program that reimburses up to 100% of tuition, lab fees, textbooks, and other related expenses for qualifying programs. To learn more, visit our benefits page: https://careers.brother-usa.com/benefits
Our Mission, Vision, & Culture
Our mission is to live our “at your side” promise to simplify and enrich the lives of our customers, employees, and communities. We aim to be where people and technology meet, providing products and solutions that enhance how people live, work, and create. We look to our strategic culture drivers - accountability, authenticity, boldness, and excellence - to enable us to consistently deliver on our vision, mission, and shared values. These drivers help us shape a culture that empowers the business to succeed. To learn more about our culture drivers and company culture, visit: https://careers.brother-usa.com/ourculture
About Where We Work
Brother’s corporate headquarters for the Americas is in Bridgewater, NJ, across from the Bridgewater Commons Mall. This location houses key corporate functions, including HR, legal, finance, IT, and supply chain, and a significant presence of our business unit leadership and marketing teams. Our manufacturing and distribution facility in Bartlett, TN spans an impressive 1.5 million square feet - equivalent to 26 football fields - and is located on Brother Boulevard. In addition to the distribution center operations team, this facility hosts several other departments, including our customer service group. Brother also has employees based in other locations, such as Westminster, CO, where many of our marketing and product engineering team members from the mobile solutions division operate, as well as our distribution centers in Richmond, VA and Perris, CA. Additionally, our outside sales teams work remotely within their territories, staying geographically close to the accounts they support to ensure they are always “at your side” for our customers.
Links to Learn More
To hear more about our business and culture, visit these helpful links:
Brother’s Product Categories:
https://careers.brother-usa.com/our-productsDiversity, Equity, and Inclusion (DEI) and Employee Resource Groups (ERGs):
https://careers.brother-usa.com/employee-resource-groups-diversityCorporate Social Responsibility:
https://careers.brother-usa.com/our-corporate-social-responsibility-sustainabilityWork-Life and Flexibility:
https://careers.brother-usa.com/lifeatbrotherGrowth and Development:
https://careers.brother-usa.com/career-developmentFollow us on LinkedIn:
https://www.linkedin.com/company/brother-usa/
Brother International Corporation ("Brother") is an equal opportunity employer and does not discriminate or make employment decisions on the basis of race, color, religion, sex, disability, or any other characteristic protected by applicable state or federal laws. If you require any physical or other assistance in completing this application or any other aspect of the application or interview process, a reasonable accommodation will be made upon request.
Salary : $65,000 - $80,000
