What are the responsibilities and job description for the Member Services Representative position at Brotherhood Credit Union?
A Member Service Representative is responsible for providing exceptional customer service to credit union members by handling various transactions, answering questions about accounts and services, opening new memberships, processing loans, resolving issues, and promoting cross-selling opportunities, all while maintaining compliance with credit union policies and regulations, ensuring a positive member experience at the branch or through phone interactions.
Job Type: Full-time
Pay: $22.50 - $26.00 per hour
Expected hours: 37.5 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Parental leave
Shift:
- Day shift
Ability to Relocate:
- Lynn, MA 01901: Relocate before starting work (Required)
Work Location: In person
Salary : $23 - $26