What are the responsibilities and job description for the Front of House Manager/Server position at brothers pizza wingate?
Job Overview
We are seeking a dedicated and enthusiastic Server to join our dynamic team in a fast-paced dining environment. As a Server, you will play a crucial role in providing exceptional service to our guests, ensuring their dining experience is enjoyable and memorable. You will be responsible for taking orders, serving food and beverages, and maintaining a clean and organized work area.
Duties
- Greet and seat guests promptly with a friendly demeanor.
- Present menus and provide detailed information about food and beverage options.
- Take accurate orders using the POS system, ensuring all requests are noted.
- Upsell menu items to enhance guest experience and increase sales.
- Deliver food and drinks to tables in a timely manner while ensuring proper sanitation practices are followed.
- Monitor guest satisfaction throughout their meal and address any concerns promptly.
- Clear tables after guests have finished dining, maintaining cleanliness in the dining area.
- Collaborate with kitchen staff to ensure efficient service and timely food preparation.
- Handle cash transactions accurately while adhering to retail math principles.
- Maintain knowledge of menu items, specials, and promotions to effectively assist guests.
Qualifications
- Previous experience in a quick service fast food restaurant or similar food industry role is preferred.
- Familiarity with Aloha POS or other point-of-sale systems is advantageous.
- Strong time management skills to handle multiple tables efficiently during peak hours.
- Excellent communication skills with a focus on customer service and sales techniques.
- Basic math skills for handling transactions and managing tabs effectively.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Must be able to work flexible hours, including evenings, weekends, and holidays as needed.
Join our team as a Server and contribute to creating an exceptional dining experience for our guests!
Job Types: Full-time, Part-time
Pay: $15.00 - $19.00 per hour
Expected hours: 30 per week
Shift:
- Day shift
Shift availability:
- Day Shift (Preferred)
Ability to Commute:
- Bellefonte, PA 16823 (Required)
Ability to Relocate:
- Bellefonte, PA 16823: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $19