What are the responsibilities and job description for the Night Freight position at Broulim's Fresh Foods?
Job Title: Night Freight
Essential Job Duties and Responsibilities
Guest Service / Team Work
- Deliver excellent guest service through a friendly and courteous behavior by greeting, assisting, and responding to guest’s needs in order to promote Broulim’s image and increase guest confidence and loyalty.
- Maintain good working relationships with other departments to ensure smooth flow of products and service throughout the store, with objective of improving sales store wide.
- If supervising team members, provides them with the proper training ensuring evaluations and any disciplinary concerns are handled properly and timely.
- When left in charge, ensures that the mission statement is being carried out by ensuring that all team members are providing prompt and professional customer service. You will walk the entire store often to look for out of stocks, messy areas, or security problems.
Quality and Value
- Learn total operations of grocery department and company by working closely with department manager.
- Maintain proper stock levels both on the shelf and in the back room given the time of day and season.
- Have departments ready for business by times outlined by Store Director and in accordance with company policy.
- Ensure department is properly signed.
- Ensures adequate stock by proper ordering so that inventories can be maintained at optimum levels. Pays proper attention to: Effective inventory control to guard against spoilage and outdated product, proper stock rotations, pricing is accurate and legible, and eye-appealing displays that are full and faced.
Environment
- Maintain store appearance and integrity by properly rotating product, case cutting, monitoring package appearance (dented cans, labels, damaged bags), monitoring code dates, keeping displays straight, neat.
- Maintain a clean store by limiting clutter in isles, cleaning up any spills, and clutter on the premises before store opens for business.
- Promote a high level of morale and respect within department and store, utilizing friendly professional methods of honest and open communication, thereby being a positive example to others.
- Ensure safety for yourself and others by using equipment in a safe and cautious manner after seeking and receiving proper training and instruction.
- Ensure security of the store facility by keeping the back doors locked, and securing the facility before leaving at night.
Position Requirements
To perform this job successfully, an individual must be able to perform each essential duty with accuracy and maintain a high level of productivity and guest service. The requirements listed below are representative of the knowledge, skill and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Desired knowledge, skills and abilities
1. Ability to read, interpret and apply common sense understanding to instructions, policies and procedures either written or oral.
2. Must possess solid communication skills, including verbal and listening skills in order to effectively and efficiently communicate with guests and team members.
3. Ability to accept constructive review and be accountable for one’s own success.
4. Must have ability to work weekends, evenings, and holidays.
5. Must possess integrity, a positive attitude, be mission driven, and be self-directed with a shared passion for Broulim’s Mission.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Night shift
Work Location: In person