Essential Duties

• Check patrons' identification in order to ensure that they meet age requirement for consumption of alcoholic beverages.
• Ensure customers are enjoying their meals and take action to correct any problems.
• Explain how various menu items are prepared, describing ingredients and cooking methods.
• Prepare checks that itemize and total meal costs and sales taxes.
• Present menus to patrons and answer questions about menu items, making recommendations upon request.
• Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning.
• Serve food and/or beverages to patrons; prepare and serve specialty dishes at tables as required.
• Stock service areas with supplies such as coffee, food, tableware, and linens.

Core Competencies

• Give prompt, courteous, and attentive service to all our guests.
• Have a full understanding of available products in order to maximize revenues.
• Ensures the quality of the food and overall guest experience is excellent.
• Accurately manage sales transactions in order to ensure accuracy in inventory and cash register.

Knowledge and Abilities

• Able to communicate effectively, both verbal and written, in English.
• Knowledge of food and beverage preparation and service standards.
• Have excellent hospitality, relational, and etiquette skills.
• Self-motivated with excellent organizational skills and attention to detail.
• Able to work with little or no supervision to effectively serve customers.
• Able to lift and carry heavy food trays and other restaurant equipment weighing at least ten pounds and work standing, walking, bending, reaching, kneeling, and squatting for several hours.
• Able to work independently and as part of a team in a fast-paced environment.
• Be comfortable with a high volume of customer contact.
• Able to demonstrate sound judgment, integrity, and ethical behavior in all daily activities.
• Able to handle monetary transactions efficiently when working a cash bar.
• Able to maintain a positive attitude and an even disposition in customer service situations.
• Able to work a flexible schedule, including extended hours, nights, weekends, and holidays.
• Able to work effectively and positively with others.

Required Education and Experience

• High School or High School Equivalent: General or any equivalent combination of training and experience.
• Experience in a restaurant, or full-service dining facility.
• Certification in an Alcohol Awareness Program.