What are the responsibilities and job description for the Human Services Coordinator (Nancy J. Cotterman Center) position at Broward County Board of County Commissioners?
REQUIREMENTS AND PREFERENCES
General Description
Provides advanced social case management, counseling, and/or coordination of services in an assigned human services program.
Works under general supervision, independently developing work methods and sequences.
Minimum Education and Experience Requirements
Requires a Bachelor's degree from an accredited college or university with major coursework in mental health counseling, marriage and family counseling, counseling education, social work, psychology, gerontology, or other closely related field.
Requires one (1) year of direct client social case work/counseling in either an addiction/substance abuse treatment or mental health facility/program, crisis intervention or clinical setting, or in a community resource eligibility center based upon area of assignment.
Special Requirements
Will be required to work nights, weekends, holidays in addition to on call hours as needed to meet client or agency needs.
Special Certifications and Licenses
Must possess a valid FL Class E Driver’s License at time of appointment and must be able to obtain and maintain authorization to drive on County business, depending on area of assignment.
Depending upon area of assignment, may be required to have a Certified Addiction Counselor (CAC) Certification.
Preferences
- Masters degree in Social Work, Mental Health, Family Therapy, Psychology or related field
- Licensed Mental Health Counselor, Licensed Clinical Social Worker or Licensed Marriage and Family Therapist
- Registered Intern (Social Work, Marriage and Family or Mental Health
- Experience working with sexual violence and child abuse victims
- Bilingual English/Spanish, English/Creole and/or English/Portuguese
DUTIES AND RESPONSIBILITIES
The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.
Advocates on behalf of clients and families for services, basic needs, and other related issues.
Works with multi-disciplinary team.
Composes or prepares correspondence, case notes, narrative and technical reports, notifications, and related documents using computer-based applications.
Conducts activities and monitors the environment of care in a manner to maximize client or consumer and staff safety.
Conducts community visits related to consumer or client needs as required for area of assignment.
Counsels clients, individually or in groups, and/or their families, to facilitate achieving service plan goals, and developing life skills.
Facilitates case consultation for specialized client situations.
Performs needs and comprehensive assessments; develops or updates care plans, service plans, and/or treatment plans with clients to address their needs and to facilitate referrals to appropriate treatment, service providers, or facilities; engages clients and families in the development of service implementation plans.
Provides crisis prevention, intervention, and supportive counseling as needed.
Provides follow-up and monitors service delivery and care environments.
Provides general information to clients. Coordinates and delivers agency services.
Explains the legal process to clients and family members as it pertains to individual cases; coordinates with local law enforcement agencies and the State Attorney's Office regarding the status of cases.
Testifies at depositions, hearings, and trials as required.
Prepares case records and makes recommendations to supervisor concerning specific cases.
May attend community events to promote and provide education on sexual violence, child abuse, and agency services.
Perform emergency service duties in the event of a County emergency or disaster (e.g., staffing a shelter prior, during or after a hurricane).
Performs related work as assigned.
WORK ENVIRONMENT
Physical Demands
Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.
Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.
Unavoidable Hazards (Work Environment)Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.
Involves routine and frequent exposure to traffic; moving machinery.
SPECIAL INFORMATION
Competencies
- Manages Complexity
Decision Quality
Plans and Aligns
Ensures Accountability
Interpersonal Savvy
Communicates Effectively
Nimble Learning
Situational Adaptability
County Core Values
- Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
- Customer focus: Building strong customer relationships and delivering customer-centric solutions.
- Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
- Values differences: Recognizing the value that different perspectives and cultures bring to an organization.
Americans with Disabilities Act (ADA) Compliance
Emergency Management Responsibilities
County-wide Employee Responsibilities
All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.
