Program/Project Coordinator, Senior (Housing Innovation)

Requirements And Preferences

The Broward County Board of County Commissioners is seeking qualified candidates for the Program/Project Coordinator, Senior position in the Housing Options, Solutions, and Support Division (HOSSD) of the Human Services Department.

Benefits Of Broward County Employment

High Deductible Health Plan – Bi-Weekly Premiums:

Single ($10.39), Employee & Spouse ($26.59), Employee & Children ($19.91), Family $76.94

Includes County Funded Health Savings Account of up to $2,400 Annually

Consumer-Driven Health Plan – Bi-Weekly Premiums

Single $78.64 – Family $273.13

Florida Retirement System (FRS) – Pension or Investment Plan

457 Deferred Compensation (Retirement Enhancement) – $2,600 Employee Match

$50,000 Term Life Insurance & AD&D at no cost to you

Eleven (11) Paid Holidays Each Year

Vacation (Paid Time Off) = 2 Weeks Per Year

Up to 40 Hours of Job Basis Leave (Paid Time Off) for Eligible Positions

Paid Parental Leave

Tuition Reimbursement (Up to 2K Annually)

• and MUCH More!!
  
  

General Description

Administers large-scale programs and/or projects that have County-wide impact.

Works independently, under limited supervision, reporting major activities through periodic meetings.

This is a grant funded position.

Minimum Education And Experience Requirements

Requires a Bachelor's degree from an accredited college or university with major coursework in business or public administration or closely related field.

(One year of relevant experience may be substituted for each year of required education.)

Requires four (4) years of experience in a staff or administrative capacity managing special projects, programs or business operations appropriate to the area of assignment or closely related experience.

Special Certifications And Licenses Required

Possess and maintain a valid Florida Class E Driver's License.

Preferences

Master or Doctorate degree in closely related field

Three years with Adult Civil Citation Program

Three years of legal or law enforcement experience

Bilingual - Spanish or Creole

Duties And Responsibilities

The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.

• With compassion and a housing first approach, monitors and coordinates responses to complaints made pursuant to HB 1365 where a person who is unhoused is camping or sleeping on public property.
• Plans, organizes and implements a compliance and monitoring program for the County response to all to complaints made by County residents pursuant to HB 1365 where a person who is unhoused is camping or sleeping on County public property. Monitors HMIS to track available services and shelter capacity for these unhoused persons.
• Reviews best practices and staffs cases to assure these unhoused individuals and families are supported through the County’s existing network of services and providers.
• Continues to strategize methods to appropriately respond to HB 1365; researches and collaborates with other jurisdictions regarding best practices, challenges and opportunities.
• Collaborates with municipalities, law enforcement, and providers regarding response to HB 1365.
• When deemed necessary, accompanies outreach teams responsive to complaints made by county residents pursuant to HB 1365 where a person who is unhoused is camping or sleeping on public property or other encampment sites.
• Leads the effort to design and expand the Broward County Adult Civil Citation program into HOSS-D. Liaises with the Broward County Adult Civil Citation program.
• Assists Director and Agency Leadership by researching issues, creating memorandums, policies, procedures, reports, etc. and monitors/advises on staff compliance with policy and procedures related to HB 1365 and any other legislation impacting homelessness, legislative changes and court challenges related to homelessness.
• Coordinates specialized projects and leads project meetings for outreach events at the Airport, Transit and other locations.
• Updates and develops new policies and procedures to meet the program/project's needs.
• Monitors data and provides reports to the HOSS-D Director on a daily, weekly and monthly basis.
• Monitors and coaches the staff regarding documentation practices and trains staff on crisis intervention.
• Educates staff on outside resources and the referral processes.
• Works with HOSS-D leadership to design innovative projects throughout the CoC. Works with staff to implement and enhance innovative solutions, projects and programs, community outreach, and various services designed to end homelessness.
• Depending upon area of assignment, may be required to work nights/weekends/holidays.
  
  

Plans, develops, authorizes, implements, supervises and evaluates programs/projects, activities and services on a large scale with County-wide impact; facilitates inclusion, prepares reports, and analyzes and interprets data.

Coordinates and manages all aspects of a program or project which has operational responsibility of a major scope, a large-sized budget and provides a critical County service.

Assists Director and Agency Leadership by researching issues, creating memorandums, policies, procedures, reports, etc. and monitors/advises on staff compliance with policy and procedures.

Conducts special research in conjunction with a project/program, analyzes data, and makes recommendations based upon research.

Identifies and understands agency/business needs, contractual business requirements, and regulations governing local, state and other requirements, confidentiality obligations, warranties, liabilities, indemnification, termination clauses, breach, and remedies.

Communicates business risks to project manager, senior/executive management, and approving authority for assessment and approval, while focusing on comprehending client-agencies' needs and business processes.

Coordinates with state and local agency partners on projects and programs, community outreach, media relations and regional and various services; may assist with press releases and responses to media.

Advises and assists the Department and Division Directors on all operational and technical matters related to the section(s) or function(s) assigned.

Defines agency goals and objectives, develops and recommends policies and operating procedures.

Administers internal/external communications and public outreach activities for Division; manages and coordinates outreach efforts with other County divisions as well as other local and state governments, and partnering agencies.

Prepares Commission agendas, including editing, posting and planning.

Provides assistance and training of agency staff and contracted services providers. May oversee the Agency's training program; schedules and/or delivers training and outreach opportunities for employees and the vendor community respectively.

Plans, organizes and implements a compliance and monitoring program, conducts contract central audits, field documentation reviews, investigations or management studies.

Plans, directs and supervises the activities of staff.

Performs related work as assigned.

WORK ENVIRONMENT

Physical Demands

Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

Typically performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations. May vary by work location.

Unavoidable Hazards (Work Environment)

Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.

Varies by work location.

SPECIAL INFORMATION

Competencies

• Manages Complexity
  
  

Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Looks at complex issues from multiple angles; explores issues to uncover underlying issues and root causes; sees the main consequences and implications of different options.

• Decision Quality
  
  

Makes good and timely decisions that keep the organization moving forward. Ensures that people's decisions comply with policies and standards. Integrates analysis, experience, and other inputs to make effective decisions. Accepts workable decisions and also seeks better alternatives.

• Strategic Mindset
  
  

Seeing ahead to future possibilities and translating them into breakthrough strategies. Provides a clear picture of the organization's vision and strategy and what the team needs to do to realize them. Develops longer-term strategies that capitalize on the organization's distinct capabilities and emerging trends in the market.

• Plans and Aligns
  
  

Plans and prioritizes work to meet commitments aligned with organizational goals. Stays focused on plans and improvises in response to changes, including risks and contingencies. Aligns own team's work with other workgroups'. Looks ahead to determine and obtain needed resources to complete plans.

• Communicates Effectively
  
  

Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Tailors communication content and style to the needs of others. Pays attention to others' input and perspectives, asks questions, and summarizes to confirm understanding.

• Situational Adaptability
  
  

Adapts approach and demeanor in real time to match the shifting demands of different situations. Sees even subtle cues to adapt; deploys a wide range of behaviors to stay effective. Exemplifies flexibility and resourcefulness; responds deftly to a variety of challenges and situations.

County Core Values

All Broward County employees strive to demonstrate the County's four core behavioral competencies.

• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
• Customer focus: Building strong customer relationships and delivering customer-centric solutions.
• Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Values differences: Recognizing the value that different perspectives and cultures bring to an organization.
  
  

Americans With Disabilities Act (ADA) Compliance

Broward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities. We support the hiring of people with disabilities; therefore, if you require assistance due to a disability, please contact the Professional Standards Section in advance at 954-357-6500 or email Profstandards@broward.org to make an accommodation request.

Emergency Management Responsibilities

Note: During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.

County-wide Employee Responsibilities

All Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Employee Code of Ethics, gift, and conflict of interest policies.

All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.