What are the responsibilities and job description for the Library Specialist Supervisor position at Broward County?

The Broward County Board of County Commissioners is seeking qualified candidates for the position of Library Specialist, Supervisor. Additional vacancies may be filled from this recruitment for a different location within the library system. This position may be assigned to any location within the Libraries Division based on operational needs.

**Broward County is not accepting attachments for this recruitment, including resumes or similar supporting documentation. Please ensure you complete the application in its entirety and include all information you want considered**

Benefits of Broward County Employment
Eleven (11) paid holidays each year
Vacation (Paid Time Off) = 2 weeks per year
Up to 40 hours of Job Basis Leave for eligible positions
Tuition Reimbursement (Up to 2K annually)
Paid Parental Leave

Health Benefits
High Deductible Health Plan – bi-weekly premiums: Single $10.39 / Family $76.94
Includes a County Funded Health Savings Account of up to $2400 Annually
Consumer Driven Health Plan – bi-weekly premiums: Single $78.64 / Family $273.13

Florida Retirement System (FRS) – Pension or Investment Plan
457 Deferred Compensation employee match

The purpose of this position is the supervision of a large unit and project coordination; supervision and training; resolving day to day operational issues of a large unit; serve as a Supervisor-in-Charge of the building on a regular basis; developing and implementing programs and services, including division wide initiatives. This position is assigned a variety of responsibilities that serve a regional or system-wide function; including circulation at a regional or flagship library location; head of programming for a cluster or flagship library location; and Community Engagement. This position requires the individual to model the highest level of excellent customer service and professionalism to internal and external customers of the Division.

In a Circulation section, the purpose of this position is to organize, direct, coordinate and prioritize the workflow of the Circulation Section of a regional or flagship library location; participate in the supervisory team of the assigned; ensure that Broward County policies and procedures are followed, including cash handling; resolve day-to-day operational issues; and develop and implement programs and services, including division-wide initiatives. In addition, this supervisor serves as a resource to multiple libraries in the assigned cluster, provides training to staff throughout the system, may assign staff to other locations as needed, resolves escalated customer account concerns from other libraries in the assigned cluster, and on occasion assists at other regional libraries. This supervisor participates on system-wide committees and is responsible for collaborating with colleagues to ensure circulation procedures are current and meet the needs of the Division and customers.

The library serves as an integral part of the community, offering classes in computer technology and educational, recreational, and cultural programs on a regular basis. In a programming section or the Community Engagement section, this position may provide supervision for the programming unit, coordinate projects, train, and resolve day to day operational issues of the unit; develop and implement programs and services, including serving as a resource for division-wide initiatives, contribute to the development and implementation of grant proposals to seek funding for library program; oversee installations of displays in exhibit/gallery spaces; be responsible for scheduling meeting room reservations and ensuring that Division procedures for usage and fee policies are properly administered; coordinate events that require AV support in either a fully equipped auditorium or theater space; working with partner organizations, authors, and artistic entities to deliver high quality programs; and serve as a resource for cluster branches, and other duties as assigned.

This announcement will remain active until a sufficient number of applications has been received and may close at any time.

Minimum Education and Experience Requirements
Requires an Associates' degree or two (2) years of higher level education from an accredited college or university.

(One year of relevant experience may be substituted for each year of required education.)

Requires four (4) years of library operations and processes experience or experience relevant to area of assignment; including two (2) years of lead worker/supervisory experience.

Special Certifications and Licenses
None.

Preferences

Bachelor's Degree or higher
At least four (4) years of experience with an Integrated Library System (i.e., SirsiDynix Symphony)
At least three (3) years of Cash Handling experience
At least three (3) years of Supervisory experience
At least two (2) years of experience with Microsoft Office Suite
One (1) year or more experience in operating Audio/Visual Equipment experience
One (1) year or more experience planning and implementing programs and preparing publications/promotional materials that support public programs
At least six (6) months of Project Planning experience
Six (6) months or more experience in Grant Writing experience

General Description

Supervises library employees and manages the activities at a particular branch or cluster. Works under general supervision, independently developing work methods and sequences.

Duties and Responsibilities

The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.

Oversees lending of library materials to customers through coordination of shelving, holds, returns and maintenance of customer circulation reports for branch and cluster and customer records; supervises cash handling procedures and related reports, and ensures staff complies with Libraries Division's cash handling procedures.

Assists customers in locating materials on shelves as well as in using the computers, printers and scanners to access and retrieve information.

Resolves disputes with customers regarding fines, lost materials, overdue materials and other issues involving circulation records.

Ensures Library and County policies and procedures are being adhered to and administered fairly, and interprets same policies and procedures to staff and customers as needed.

Selects, trains, supervises, counsels, and evaluates staff in circulation; maintains performance logs; coordinates with college partners and college employees for limited service hours.

Develops policies and procedures through service on the system-wide Circulation Services Supervisors Committee; tests new technologies and services and makes recommendations before system-wide implementation; assists in the development of training manuals.

Serves as system-wide resource person for Circulation Services; updates policies and procedures and trains staff for implementation.

Serves as Supervisor-in-Charge (SIC) of the library ensuring the safety of customers and staff, advising cluster branches, and handling emergency situations.

Initiates and prepares adult programs for upcoming months using library themes as guidelines; researches and hires speakers, presenters/performers, vendors, non-profits and authors; books photographers, sound and lighting technicians.

Develops, coordinates, plans and implements large-scale special events and coordinates programming for key initiatives and new programs throughout the library system, as assigned; works with artists in preparing exhibits; fills out required paperwork and prepares signage for exhibits; ensures the exhibits are properly displayed.

Prepares press releases and information about programs to email to online customers, for print pieces, and for the Facebook page and submits information to e-calendars; works with marketing to design and then proof posters, brochures, flyers, web design, signage, programs/schedule.

Performs related work as assigned.

Physical Demands

Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.

Unavoidable Hazards (Work Environment)

Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.

None.

Competencies

Tech Savvy

Anticipates and adopts innovations in business-building digital and technology applications. Successfully leverages the latest technologies to increase performance. Quickly embraces and masters new technological advances adopted by the organization. May help others learn the terminology.

Manages Complexity

Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Looks at complex issues from multiple angles; explores issues to uncover underlying issues and root causes; sees the main consequences and implications of different options.

Decision Quality

Makes good and timely decisions that keep the organization moving forward. Knows when to act independently and when to escalate issues. Integrates various inputs, decision criteria, and trade-offs to make effective decisions. Typically makes good independent decisions.

Plans and Aligns

Plans and prioritizes work to meet commitments aligned with organizational goals. Outlines clear plans that put actions in a logical sequence; conveys some time frames. Aligns own work with relevant workgroups. Takes some steps to reduce bottlenecks and speed up the work.

Optimizes Work Processes

Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. Uses metrics and benchmarks to monitor accuracy and quality. Takes steps to make methods productive and efficient. Promptly and effectively addresses process breakdowns.

Ensures Accountability

Holds self and others accountable to meet commitments. Tracks performance and strives to remain effective, learning from both successes and failures. Readily takes on challenges or difficult tasks and has reputation for delivering on commitments.

Builds Effective Teams

Builds strong-identity teams that apply their diverse skills and perspectives to achieve common goals. Holds constructive dialogue with the team regularly; takes multiple perspectives into account when making decisions. Commits to and prioritizes the team's decisions in most situations; conveys team spirit.

Communicates Effectively

Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Listens attentively and takes an interest. Keeps others well informed; conveys information clearly, concisely, and professionally when speaking or writing.

Courage

Steps up to address difficult issues, saying what needs to be said. Shares own ideas and points of view openly, regardless of potential criticism or risk; shows conviction when faced with adversity and challenges; raises difficult topics to be sure they are addressed.

County Core Values

All Broward County employees strive to demonstrate the County's four core behavioral competencies.

Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
Customer focus: Building strong customer relationships and delivering customer-centric solutions.
Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
Values differences: Recognizing the value that different perspectives and cultures bring to an organization.

Americans with Disabilities Act (ADA) Compliance

Broward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities. We support the hiring of people with disabilities; therefore, if you require assistance due to a disability, please contact the Professional Standards Section in advance at 954-357-6500 or email Profstandards@broward.org to make an accommodation request.

Emergency Management Responsibilities

Note: During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.

County-wide Employee Responsibilities

All Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Employee Code of Ethics, gift, and conflict of interest policies.

All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.

Salary : $52,646 - $84,023

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