What are the responsibilities and job description for the Customer Service Representative-CAC-Scheduling-FT-Days-BHC #16283 position at Broward Health?
Broward Health Corporate ISC
Shift: Shift 1
FTE: 1.000000
Summary:
Schedules testing for radiology procedure appointments, physician appointments, and events for all Broward Health facilities, Broward Health physician group (BHPG), and Broward healthpoint clinics from the customer or physician to ensure optimization while improving customer service relations to support the financial viability for Broward Health, and any other duties as directed by management. Implements strategic marketing and other patient care plans for the CAC. Identifies and develops best practices in all areas while improving the customer experience, and physician satisfaction, and steadily increasing volumes.
Education:
* High School Diploma or Equivalent and experience in a healthcare scheduling environment.
Essential:
* Two (2) years of experience in clinical environment and procedures required.
Credentials:
Essential:
* Licensed Practical Nurse Preferred
Visit us online at www.BrowardHealth.org or contact Talent Acquisition
*Bonus Exclusions may apply in accordance with policy HR-004-026
Broward Health is proud to be an equal opportunity employer. Broward Health prohibits any policy or procedure which results in discrimination on the basis of race, color, national origin, gender, gender identity or gender expression, pregnancy, sexual orientation, religion, age, disability, military status, genetic information or any other characteristic protected under applicable federal or state law.
Salary : $1,000 - $1,000,000
