What are the responsibilities and job description for the Benefits Consultant Leader position at Brown & Brown Insurance?
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
It's an exciting time to join Brown & Brown! Our business is growing both in North America and internationally which emphasizes the need to build an unparalleled team that promotes future growth. We're excited to continue solidifying that foundation as we are looking for a Benefits Consultant Leader to join our growing team in Maitland, FL!
Who We Are: Brown & Brown, Inc. is a growing global insurance brokerage firm delivering risk management solutions and services since 1939. Our unique culture is built on honesty, integrity, innovation and discipline and defines who we are and how we treat our customers, teammates and the communities we serve. We think of ourselves as a team, so we have teammates-not employees. We prioritize health, family, and business-in that order. We embrace and celebrate diversity, always striving to be an inclusive place where you have the power to be yourself. Traded on the New York Stock Exchange as BRO, Brown & Brown is a big company that doesn’t act like one.
Who We Are Looking For: We are looking for passionate team players who believe in working hard and having fun in a collaborative environment. Our team is customer-focused and values the importance of strong relationships, professionalism, and trust. We embrace solutions-oriented big thinkers who are committed to results and aren’t afraid to take risks. We are driven to set goals high and aim even higher.
Key Responsibilities:
- Lead and Manage Client Relationships: Oversee and retain a diverse portfolio of clients by building strong, strategic relationships, while leading a team to ensure that client needs are met effectively and proactively.
- Team Leadership & Collaboration: Direct a cross-functional team to support client needs, ensuring collaboration across departments. Mentor and guide team members to achieve excellence in customer service and strategic solutions.
- Advanced Analytical Insights: Utilize strong analytical skills to assess client data, identify trends, and develop customized strategies for improving employee benefits programs. Lead the analysis of claims utilization and cost-effectiveness, and recommend actionable solutions.
- Client Meetings & Strategy Development: Regularly lead meetings with clients at all decision-making levels to review claims, compliance updates, pre-renewal planning, and renewal strategy. Use data-driven insights to inform strategic discussions.
- Resolution of Escalated Issues: Lead the resolution of complex employee issues, leveraging analytical problem-solving skills and collaborating with internal resources to provide effective solutions.
- Renewal & Funding Strategy: Oversee the planning and execution of the renewal process, using advanced analytical skills to negotiate rate renewals, assess alternative funding arrangements, and recommend carrier changes as needed.
- Proposal & Presentation Development: Collaborate with producers to create data-backed strategies for new business, including proposals and presentations that align with clients’ objectives and ensure compliance with their requirements.
- Client Communications & Education: Develop and deliver comprehensive communications to clients, presenting information on benefits legislation, compliance, industry trends, and new product offerings in a clear and strategic manner.
- Data-Driven Reporting: Oversee the completion of annual Stewardship Reports and quarterly Claims Utilization Reviews, utilizing advanced analytics to evaluate program performance and provide actionable insights to clients.
- Client Technology Support: Provide ongoing technological support to clients, ensuring their access to and understanding of the latest tools and systems for managing their benefits programs.
- Annual Enrollment Leadership: Lead annual open enrollment meetings, utilizing data and insights to effectively communicate benefits options and strategies to employees.
- Producer Support: Collaborate with producers to drive business growth, ensuring that all opportunities for client retention and expansion are pursued effectively.
- Independent Decision-Making: Demonstrate the ability to make sound decisions and take decisive actions, even in situations where not all details are clear. Apply expertise and experience to navigate ambiguity and move projects forward with confidence.
Required Qualifications:
- 10 years of relevant experience
- 3-5 years of leadership experience
- Florida 2-15 Life & Health License
- Bachelor’s degree (or equivalent education and experience)
- Organizational, verbal and written communication skills
- Strong human relations and professional skills
- Proficient in MS Office suite of products, especially Excel
What We Offer:
- Excellent growth and advancement opportunities
- Competitive pay based on experience
- Discretionary Time Off (DTO)
- Generous benefits package: health, dental, vision, 401(k), etc.
- Employee Stock Purchase Plan
- Tuition Reimbursement and Student Loan Repayment Assistance
- Mental Health Resources
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
