What are the responsibilities and job description for the Collections Specialist position at Brown & Brown Insurance?
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
We are looking for an independent, organized Teammate to join our team as our Collections Specialist.
Career Highlights
- Full time position 7:30am- 4:30pm Monday-Friday
- Competitive Compensation & Benefits package
- Located in Wakefield, MA or Daytona Beach, FL (Hybrid Schedule)
- Salary based upon experience ($20 - $23/Hour)
Responsibilities
- Call the Social Security Administration (“SSA”) Payment Centers for status checks on outstanding SSDI AR invoices.
- Analyze documents, and respond to SSA, claimants and customers on all fee related correspondence
- Prepare Templates (fee petitions) and submit to the appropriate SSA office.
- Follow up with the Social Security Administration offices for fee petition payment inquiries.
- Maintain current collection notes in Workday on all invoices greater than 30 days.
- Create and maintain extensive contacts throughout all SSA Payment Centers with Benefit Authorizers, Claim Authorizers, and Deputy and Mod managers.
- Extensive knowledge of client contracts and how it relates to accounts receivable, collections and fee schedules
- Invoicing and processing cash receipts in a timely and accurate manner.
Requirements
- High School diploma or equivalent.
- Excellent organizational and communications skills (oral and written), ability to think strategically, manage projects independently, and pursue multiple objectives simultaneously.
- Social Security Disability Insurance technical knowledge preferable.
- Proficient with Microsoft Word, Excel, Salesforce, and experience using GL Systems Workday a plus.
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
Salary : $20 - $23
