What are the responsibilities and job description for the Commercial Insurance Technical Assistant position at Brown & Brown Insurance?
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Brown & Brown is seeking a Commercial Insurance Technical Assistant to join our growing team in White Plains, NY!
The Commercial Insurance Technical Assistant supports the team by retrieving and processing policy documents, endorsements, cancellations, and certificates while ensuring accurate data entry and file maintenance. This role also handles billing inquiries, maintains follow-up systems, and provides administrative support to keep operations running smoothly.
How You Will Contribute:
Retrieve policy documents from carrier websites for new business, cancellations, endorsements, audits, non-pay & reinstatement notices.
- Policy checking for new business, re-writes & endorsements.
- Process endorsement and certificate requests as received daily.
- Process cancellations, non-pay notices & reinstatements.
- Support in the processing binders of insurance, policies, and audits.
- Handle billing inquiries.
- Maintain account files in an orderly sequence according to established procedures.
- Enter all required data into the system to maintain current file data.
- Maintain a follow-up system for correspondence/requests.
- Provide back-up to other Commercial Assistants.
- Scanning and other clerical tasks, as assigned.
Licenses and Certifications:
Active Property & Casualty license, or willingness to obtain a license within your first year of employment.
Skills & Experience to Be Successful:
High School diploma or equivalent required
- 1 year of insurance experience required
- Proficiency in Microsoft Office 365 is required.
- Exceptional customer service and interpersonal skills are required.
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Pay Range
$26.44 - $28.84 Hourly
The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
Salary : $26 - $29