What are the responsibilities and job description for the Commercial Lines Account Manager position at Brown & Brown Insurance?
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Brown & Brown is seeking a Commercial Lines Account Manager to join our growing team in Charleston, SC!
The Commercial Lines Account Manager is responsible managing account activities for an assigned book of business, including invoicing, claims reporting, policy changes, and renewals while ensuring compliance with internal and client requirements. Build and maintain strong relationships with clients, vendors, and carriers, identify coverage gaps, and support the marketing and sales teams to drive client retention and business growth.
How You Will Contribute:
Manage the daily account management of an assigned book of business, including invoicing, claims reporting and follow-up, premium breakdowns, policy changes, review of policy forms, providing coverage comparisons, and responding to policy questions.
- Oversee the completion of administrative tasks, including issuance of certificates of insurance and auto ID cards and processing policies/endorsements.
- Build successful relationships with clients, vendors, and carriers to improve client retention.
- Identify gaps in coverage and consult leadership or producer of options to advise our clients.
- Support the renewal process for all assigned and prospective clients with the producer, including ordering updated loss information, obtaining updated information, handling renewal applications, renewal marketing, account rounding, reviewing and facilitating the renewal pricing, and preparing the renewal proposal and binders.
- Review and document internal compliance and client disclosure requirements, policies, endorsements, and certificates to ensure understanding of client expectations, legal requirements, and insurance operations.
- Help grow the assigned book of business through account rounding and referrals.
- Support marketing and sales teams.
- Follow agency guidelines, policies, and procedures.
Licenses and Certifications:
Property & Casualty License required.
Skills & Experience to Be Successful:
Strong technical knowledge of coverage in all commercial lines insurance coverage.
- 3 years of service/general agency/company experience.
- Insurance designation is strongly (Preferred)
- Experience working with AMS 360 is preferred.
- Proficient in Microsoft Office Suite
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
