Commercial Lines Technical Assistant

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is Seeking a Commercial Lines Technical Assistant to join our growing team in Somers, NY

To work closely with the Commercial Lines Customer Service Representatives , Commercial Producers and Commercial Lines Risk Managers to service new and existing accounts to achieve Agency sales goals and service standards.

How You Will Contribute

• Develop a full working knowledge of Commercial Lines procedures.
• Handle client requests for information, endorsements, cancellations and other services as required.
• Assist in analyzing insurance exposures and account summaries.
• Assist in recommending coverage’s or coverage changes based upon client needs.
• Be proficient in available carrier rating systems where provided for Agency use.
• Develop a good working knowledge of company underwriting philosophies and appetites.
• Review policies, endorsements, audits and quotations prepared by our carriers for accuracy and completeness.
• Respond to client inquiries, incoming mail, company requests and producer’s needs on a timely basis.
• Review and order renewals according to agency procedures. Document receipt of renewals and investigate non-renewals.
• Prepare billing following agency’s credit and collection policies.
• Assist in the compilation and preparation of marketing and underwriting data, including but not limited to: loss runs, Motor Vehicle Reports, experience modifications and FCCPCP credits.
• Issuance of binders, certificates, automobile identification cards, invoices and similar items.
• Assist in resolving omitted items and commission differences when necessary.
• Back up administrative staff as needed.
• Keep Commercial Lines Service Manager informed of any service problems.
• Utilize agency automation with a high level of knowledge and proficiency
  
  

Licenses And Certifications

• State of New York Property Casualty Insurance License or be willing to obtain license.
  
  

Skills & Experience To Be Successful

• Strong oral and written communication skills
• Good computer skills, knowledge of AMS360 (preferred)
• College Degree at least Associates, prefer BA/BS (preferred)
  
  
  
  

Pay Range

$24.04 - $28.85 Hourly

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
  
  

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.