What are the responsibilities and job description for the Personal Lines Account Manager/Sales position at Brown & Brown Insurance?
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Brown & Brown is seeking a Personal Lines Account Manager/Sales to join our growing team in Louisville, KY!
The Personal Lines Account Manager/Sales is responsible for the day-to-day management of client accounts and client relationships, as well as generating new personal lines business.
How You Will Contribute:
Provides customer service via phone, fax, and email, including gathering information for all change requests to forward to the processing department.
- Quotes and issues new policies and markets renewals when necessary.
- Inputs some claims.
- Inputs/updates client screen and policy screen information in AMS/IR.
- Invoices all agency-billed transactions within the department and follows up to collect payment from clients.
- Fill in as receptionist when needed.
- Maintains relationships with Personal Lines Carriers.
- Attends meetings, seminars, and programs to stay up to date on new personal lines products and services, to learn new skills, and to receive technical assistance in developing new personal lines accounts.
- Actively participates in cross-selling opportunities and cross-department referrals, as well as proactively striving to increase client retention.
- Pursues a course of personal and professional development.
Licenses and Certifications:
P&C License
Skills & Experience to Be Successful:
High School Diploma
- Associate or bachelor's degree in a business or financial related discipline (Preferred)
- Proficiency with MS Office Suite
- Exceptional customer service skills, both in person and via telephone and email
- Ability to maintain a high level of confidentiality
- 1 — 3 years' experience in a similar position
- Professional designation (CIC, CISR, etc.) (Preferred)
- Notary (Preferred)
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
