Office Manager

Administrator Duties/Responsibilities:

· Maintains confidentiality and professionalism both in and outside of the workplace

· Supports Funeral Directors and other staff as needed

· Helps maintain a tidy appearance throughout the funeral home

Receptionist

· Serves as first point of contact, greeting people entering the funeral home as well as answering phones in a professional manner, assisting callers with questions or directing to appropriate staff

· Manages correspondence (email, letters, packages, etc.)

· Receives and records customer payments; obtaining information for Form 8300 when necessary

Funeral Administration

· Data entry and monitoring of death certificates, forms, and contract adjustments

· Prepare service items and materials for funerals, including register books, clergy records, donation and welcome signage

· Monitors outstanding balances, sending invoices and collection letters in coordination with Funeral Director and other staff. Reports updates to management

· Print checks for funeral services

Accounts Payable

· Receives and verifies expense reports, enters into accounting system

· Receives and verifies cash advance expense request forms

· Receives and verifies credit card receipts, enters into accounting system

· Facilitates payment of vendors, which may include verification of federal ID numbers, obtaining W9s and COIs, reviewing purchase orders, and resolving discrepancies

· Receives and verifies bills, enters into accounting system

· Records entry of, verifies documentation for, and distributes petty cash

· Pays expense reports, bills, and cash advance expenses in a timely manner and with a high level of accuracy to ensure all expenses are accurate

· Provide Accountant with timely support

· Order office stationery and supplies

Accounts Receivable

· Prepares, posts, verifies, and records customer payments and transactions related to accounts receivable

· Verifies that information is accurately collected and reported for Form 8300 when necessary

· Provides Accountant with timely support

· Monitors Accounts Receivable and oversees invoicing in conjunction with Funeral Directors and other staff

· Provides Funeral Director Manager with timely reports and support

Required Skills/Abilities:

· Must be reliable and extremely trustworthy.

· Must be proficient in Microsoft Office Suite or related programs.

· Ability and willingness to be trained on and learn accounting or industry specific software systems.

· Excellent organizational and time-management skills, ability to multi-task efficiently.

· Ability to maintain confidential and meticulous records.

· Excellent verbal and written communication skills.

· Ability to operate related office equipment, such as computers, 10-key calculator, and copier.

· Ability to work independently and in a fast-paced environment.

· Ability to anticipate work needs and interact professionally with customers.

· Excellent customer service skills (in person and on the phone), professional demeanor. Compassion is a must.

· Problem-solving attitude with an eye for detail

Physical Requirements:

· Prolonged periods sitting at a desk and working on a computer.

· Must be able to lift up to 15 pounds at times.

Qualifications:

· High School diploma or GED equivalent; Minimum two years experience in a professional environment

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• Microsoft Office: 1 year (Required)
• Administrative experience: 1 year (Preferred)

Ability to Commute:

• Plattsburgh, NY 12901 (Preferred)

Ability to Relocate:

• Plattsburgh, NY 12901: Relocate before starting work (Required)

Work Location: In person

Salary : $18 - $22