Business Operations Lead

Job Summary:

We are seeking a highly organized and detail-oriented individual to join our team as a Business Operations Lead. This role combines the responsibilities of managing day-to-day office operations with leveraging data analytics to drive informed decision-making. The ideal candidate is a proactive problem-solver with a passion for organization, efficiency, and data-driven insights.

Key Responsibilities

Data Analytics:

• Collect, organize, and analyze data to provide actionable insights and support strategic planning.
• Collaborate with teams to identify data needs and implement solutions that improve operational efficiency and decision-making.
• Interpret and communicate findings to stakeholders, presenting data in a clear and compelling manner.
• Conduct market research, trend analysis, and forecasting to inform organizational strategies.
• Ensure data accuracy and integrity by implementing best practices for data management and reporting.

• Prepare, reimagine and interpret business and financial reporting and forecasts
• Work with the executive team to develop SOPs
• Use data and ops tools to make decisions that optimize performance
• Understand all office systems and software to effectively analyze productivity and performance
• Research tools and services that would enable the firm to be more efficient
• Analyze the impact of new tools and services on our firm infrastructure
• Collaborate with finance, operations, marketing and executive team through all stages of project process implementation to ensure the highest level of efficiency and productivity
• Participate in problem solving activities (data gathering, root cause analysis and potential solutions)

Office Management:

• Oversee and manage daily office operations to ensure a smooth and efficient work environment.
• Coordinate office activities, schedules, and events, ensuring alignment with organizational priorities.
• Manage vendor relationships, including negotiating contracts and resolving issues.
• Serve as the primary point of contact for maintenance requests
• Develop and implement office policies and procedures to enhance operational efficiency.
• Assist in onboarding/training new admins and managing current ones
• Assist with marketing needs as necessary (webinars, presentations, etc.)
• Coordination with office IT to ensure quality information services
• Management of office budget
• Ensure compliance with OSHA or other safety regulations
• Provide logistical support or administrative support for organizational expansion
• Enforcing building policies
• Schedule repairs and routine maintenance for the office

Qualifications:

• 1-2 years of experience in a similar role

• Bachelor’s degree in Business Administration, Data Analytics, or a related field (or equivalent experience).
• Proven experience in office management, data analytics, or a combination of both roles.
• Proficiency in office software (e.g., Microsoft Office Suite) and analytics tools (e.g., Excel, Tableau, Power BI, SQL).
• Strong organizational and multitasking skills with exceptional attention to detail.
• Excellent communication and interpersonal skills, with the ability to present complex data clearly.
• Analytical mindset with a problem-solving approach to challenges.
• Ability to maintain confidentiality and handle sensitive information professionally.

Preferred:

• MBA degree

Benefits and Compensation:

$75k-$95k adjusted based on experience and other job-related factors.

Eligible benefits include: Competitive annual bonuses, 401(k) plan, affordable health and vision plans, free dental, life, and disability coverages, health savings account, and 25 days paid time off.

To Apply:

Applying through an external site like Indeed? Go to: https://www.brownimmigrationlaw.com/careers/

On our careers page, follow the steps to complete your application. Be sure to upload your resume and a cover letter after completing the following application.

Salary : $75