What are the responsibilities and job description for the Automotive Service Director position at Browning Automotive Group?
Service Automotive Director - Cerritos Dodge Chrysler Jeep Ram
Cerritos Auto Square - A Rare Leadership Opportunity!
Cerritos Dodge Chrysler Jeep Ram, located in the world-famous Cerritos Auto Square, is seeking an experienced and driven Service Automotive Director to lead our service department. This is a rare opportunity for a true leader who can instill effective processes, enforce procedures, and drive measurable success.
What We're Looking For :
A hands-on leader who is present, engaged, and actively listens to associates
Strong attention to detail and ability to implement proven processes
Demonstrated track record of improving CSI scores
Chrysler experience is a plus
Proficiency in CDK software is a plus
Commitment to ongoing safety training and compliance
Ability to stay on top of warranty claims and ensure accurate processing
A professional approach when working with factory representatives
Availability to address customer concerns brought to service advisors' attention
Collaboration with the sales team to support all necessary repairs
Please submit your resume highlighting your relevant experience for consideration.
If you're ready to roll up your sleeves, elevate our service department, and lead a high-performing team, we want to hear from you!
Experience```
- Minimum of 5 years Chrysler experience in an automotive service management capacity.
- Strong knowledge of automotive repair and maintenance procedures.
- Proficiency in automotive diagnostics and troubleshooting.
- Experience with cash handling, invoicing, and financial transactions
- Familiarity with auto estimating software and tools
- Excellent communication and interpersonal skills to interact with our guests and
associates.
and prioritize workload
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