What are the responsibilities and job description for the Customer Service Coordinator position at Browning Moving and Storage?
Move Coordinator
Browning Moving & Storage – Lakeland, FL
Browning Moving & Storage is seeking a dedicated and detail-oriented Move Coordinator to join our team in Lakeland, FL. This full-time role is essential to ensuring our customers experience a seamless and stress-free moving and storage process.
As a Move Coordinator, you will be the primary point of contact for our customers, assisting them in planning and executing their moves. You’ll coordinate logistics, communicate with our Sales and Operations teams, and ensure every move is handled with professionalism and care.
Key Responsibilities
- Collaborate with customers to understand and fulfill their moving and storage needs.
- Manage the logistics of each move, ensuring all details are aligned and on schedule.
- Serve as the communication hub between customers, the Sales team, and Operations to guarantee a smooth and efficient moving process.
Qualifications
- Exceptional customer service and conflict resolution skills.
- Ability to thrive in a fast-paced, dynamic environment.
- Strong organizational and time-management skills, with the ability to multitask effectively.
- Proficiency in Microsoft Office and relevant computer applications.
- Experience in the moving and storage industry or working with military personnel is highly desirable.
If you’re passionate about providing outstanding service and enjoy coordinating details in a dynamic setting, we’d love to hear from you!
Job Type: Full-time
Pay: $18.50 - $19.50 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Work Location: In person
Salary : $19 - $20