What are the responsibilities and job description for the Customer Service Specialist position at BRUCE HENRY PROPERTIES LLC?

Job Type

Full-time

Description

Building the company brand of Anterior & Complex Case Specialist is always the primary consideration. Primarily responsible for maintaining exceptional customer service for all BonaDent customers utilizing excellent, in-depth knowledge of BonaDent products, processes, and programs. Maintain and develop relationships with dentists and their staff in order to retain and grow sales.

Essential Functions :

Provide friendly, effective and efficient communication with customers to ensure customer satisfaction
Ensure timely resolution and proper documentation of customer issues
Develop relationships and be proactive with accounts
Develop understanding of BonaDent products and turnaround times
Keep sales and technical teams abreast of issues, concerns, and successes with important accounts
Provide timely feedback to manager in regards to issues involving customer satisfaction
Partner with technical staff and sales and marketing staff to exceed customer expectations
Follows BonaDent's policies and procedures

Requirements

High level of knowledge of Microsoft Word, Excel, Outlook, and PowerPoint

Multi-tasking and organizational skills, with close attention to detail

Ability to learn new systems and processes quickly and effectively

Ability to cope effectively with deadlines

Must be able to maintain Confidentiality

Must demonstrate the ability to meet basic job requirements and carry out essential job functions

Must be able to communicate effectively and have the ability to work well with others

Must have the ability to organize and manage multiple priorities

Must possess basic computer skills and excellent telephone etiquette

Must be able to take and apply constructive feedback

Salary Description

17.00- $20.00

Salary : $17 - $20

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What are the responsibilities and job description for the Customer Service Specialist position at BRUCE HENRY PROPERTIES LLC?

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Job openings at BRUCE HENRY PROPERTIES LLC

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