What are the responsibilities and job description for the Leasing Lead Service Technician - Fort Worth, TX position at Bruckner Leasing Co, Inc?
WHO WE ARE
Bruckner Truck & Equipment is one of the largest family-owned semi truck dealerships in the United States. We currently operate in 40 locations across 12 states, and we have over 1,500 team members.
- Bruckner’s is more than just a place selling parts and working on trucks
- We are an essential business delivering solutions to transportation providers – the backbone of everyday life as we know it
- We contribute to our local communities
- We care about our people
OUR CORE VALUES
- We act with Honesty and Integrity.
- We value our people and communities.
- We are customer focused.
- We do what it takes.
WHAT WE OFFER
- Competitive Compensation Plans
- Paid Time Off and Holidays
- Excellent health, dental and vision plans
- Investments in Training & Development
- Generous 401(k) and Profit-Sharing Plan
- Tuition Assistance Program
- Employee Stock Ownership (every employee earns shares and has ownership interest in the Bruckner’s organization)
- Technician Student Loan Reimbursement Program
- Disability and Life Insurance
- Internal Promotion Opportunities
- Flexible Spending Account
- Health Club Reimbursement
- Family and Team Oriented Environment
- Employee Referral Bonus
- Engaging and Challenging Assignments
- Drug free workplace
JOB DESCRIPTION
1. Oversight and scheduling of service operations including routine services, breakdowns, and after-hours calls
2. Perform and maintain daily lot check to better manage workflow into shop, prioritize order of operation, and keep yard/lot organized and neat
3. Work in process management- Closing and approving technician work orders, including making sure the correct parts are charged out, labor is correct, and comments are entered
4. Customer approval/communication on billable items, acquiring POs, sending estimates, and overall customer relationship management
5. Keep technicians on task and motivated- Assign work to techs based on skill and efficiency level
6. Ensure shop environment including work area, technician team, and shop tools are in compliant and safe condition; Assist with KPA safety inspection reports as required by management
7. Provide tech oversight and assistance, including diagnostic advice and additional support
8. Pickup and delivery of units and/or parts, making appearances at customer/vendor locations regularly
9. Keeping upper management updated daily on operations; This also includes communicating with Sales/Operations team as needed
10. Routine inventory audits/cycle counts as required by management
11. Perform repairs in shop as needed, able to fill in as Tier 1 Tech if necessary
12. Perform all other assignments as needed by management
CERTIFICATIONS & REQUIREMENTS
- Class B CDL License
- FMCSA Brake Certified
- Proficient with all diagnostic programs including PTT, Insite, Bendix, and Allison
- Proficient with TDP and all applications within- Impact, Vin View, UCHP, etc.
- Profound understanding of Mack/Volvo/Cummins warranty schedule
- Familiar with Enrich program and inventory management
- Tier 1 Tech qualifications/skill level
Want to know more about our family-owned company,
Proud that our 1500 employees view us as the employer of choice!
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Keywords: Diesel OR Trucking OR Dealership OR ADP OR Mack OR Volvo OR Caterpillar OR Allison OR Cummins OR Dealer OR Heavy Equipment OR Trailer OR Truck Sales OR Deal Sheet OR Class A OR CDK OR Frame Shop OR Foreman OR Leasing OR Service OR Warranty OR Parts OR Office OR Semi Truck OR Mechanic OR Google Jobs OR Career OR B2B Outside Sales OR Sales Representative OR Commercial Sales, OR Fabrication #ZR
Education
Preferred- High School or better in Communication
- Technical/other training or better in Mechanical Systems
Licenses & Certifications
Preferred- ASE Certification Bonus
- Back Injury Prevention
- Brake Inspector
- 1 YR Brake Exp Complete
- Commercial Driver License
- Emergency Response
- Forklift safety
- Mack Fuel Injection Line
- Hazardous Communication
- Refrigerant Recovery
Skills
Preferred- CDL
- Cummins
- Diesel
- Electrical Repair
- Engine Repair
- Forklift
- Hydraulic Repair
- Mack
- Mechanic
- Preventative Maintenance
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
