What are the responsibilities and job description for the Receptionist - Lowell, AR position at Bruckner's Truck & Equipment?
WHO WE ARE
Bruckner Truck & Equipment is one of the largest family-owned semi truck dealerships in the United States. We currently operate in 40 locations across 12 states, and we have over 1,500 team members.
- Bruckner’s is more than just a place selling parts and working on trucks
- We are an essential business delivering solutions to transportation providers – the backbone of everyday life as we know it
- We contribute to our local communities
- We care about our people
OUR CORE VALUES
- We act with Honesty and Integrity.
- We value our people and communities.
- We are customer focused.
- We do what it takes.
WHAT WE OFFER
- Competitive Compensation Plans
- Paid Time Off and Holidays
- Excellent health, dental and vision plans
- Investments in Training & Development
- Generous 401(k) and Profit-Sharing Plan
- Tuition Assistance Program
- Employee Stock Ownership (every employee earns shares and has ownership interest in the Bruckner’s organization)
- Technician Student Loan Reimbursement Program
- Disability and Life Insurance
- Internal Promotion Opportunities
- Flexible Spending Account
- Health Club Reimbursement
- Family and Team Oriented Environment
- Employee Referral Bonus
- Engaging and Challenging Assignments
- Drug free workplace
JOB DESCRIPTION
Responsible or handling all incoming office telephone calls. Properly transferring and staging calls to insure that the correct individual answers them in an appropriate amount of time. Make sure that messages are correctly recorded if an employee is unavailable or absent. Receptionist must maintain a high level of confidentially regarding employee activities.
Act as cashier for the company:
- Taking money for cash tickets and in accounts
- Perform all credit card transactions
- Giving accurate change to customers and employees
- Keeping receipts for all petty cash given out and any misc. cash taken in and reimbursing weekly.
- Maintaining both cash boxes daily; keeping an adequate amount of small bills and change available for parts and service.
ESSENTIAL JOB TASKS:
Customer Service is the most important responsibility.
- Responsible for opening cashier’s window promptly at 8:00 a.m. and balancing both petty cash boxes from previous day’s activities.
- Prepare bank deposit for all cash and checks received and prepare the cash receipt voucher for posting.
- Monitor and purchase office supplies inventory.
- Responsible for preparing mail daily for the post office and inter-office mail between stores.
- Monitor incoming and outgoing faxes. Make sure that all messages are delivered immediately.
- Process tax exempt and W-9’s and tracking
- Cash reconciliation.
- Responsible for the filing of all A/R copies for statements.
- Bill and collect all temporary and misc. accounts, reporting problem accounts to the general manager.
- Perform misc. tasks for all supervisors and salesmen pertaining to company business, typing, mailing, etc.
EDUCATIONAL REQUIREMENTS
Minimum high school diploma required. Any additional courses in office procedures or accounting favorable but not required.
WORK EXPERIENCE
Minimum two years experience in an accounting office acting as receptionist with heavy experience with a multi-line telephone. Typing and some computer experience required.
SPECIAL REQUIREMENTS
Position involves essential ability to:
- Read (computer generated reports, office reports, invoices, etc.).
- Compute numbers both manually and by use of calculator or computer.
- Write (correspondence, receipts, etc.)
- Operate computer terminals, 10-key calculator, and photocopier; fax machine, postage meter, telephone, and typewriter.
- Interact politely with customers, vendors, and co-workers in a positive and constructive manner.
Want to know more about our family-owned company,
Proud that our 1500 employees view us as the employer of choice!
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