What are the responsibilities and job description for the Receptionist - Dallas, TX (I-20) position at Bruckner Truck Sales, Inc?

Job Description

WHO WE ARE

Bruckner Truck & Equipment is one of the largest family-owned semi truck dealerships in the United States. We currently operate in 40 locations across 11 states, and we have over 1,500 team members.

Bruckner’s is more than just a place selling parts and working on trucks
We are an essential business delivering solutions to transportation providers – the backbone of everyday life as we know it
We contribute to our local communities
We care about our people

OUR CORE VALUES

We act with Honesty and Integrity.

We value our people and communities.

We are customer focused.

We do what it takes.

WHAT WE OFFER

Competitive Compensation Plans

Paid Time Off and Holidays

Excellent health, dental and vision plans

Investments in Training & Development

Generous 401(k) and Profit-Sharing Plan

Tuition Assistance Program

Employee Stock Ownership (every employee earns shares and has ownership interest in the Bruckner’s organization)

Technician Student Loan Reimbursement Program

Disability and Life Insurance

Internal Promotion Opportunities

Flexible Spending Account

Health Club Reimbursement

Family and Team Oriented Environment

Employee Referral Bonus

Engaging and Challenging Assignments

Drug free workplace

JOB DESCRIPTION

Under the direction of the Office Manager, the Receptionist will play a key role in customer service for the dealership, including greeting customers, answering, and directing calls, and addressing basic inquiries. Additionally, the Receptionist is responsible for handling various administrative activities such as processing mail, ordering supplies, processing customer payments, maintaining cash schedules, preparing bank deposits, and supporting the office manager with accounting tasks associated with receivables and payables. This role will work closely with external customers and internal customers from Sales, Parts, and Service and the corporate office to ensure efficient collaboration and communication.

ESSENTIAL JOB TASKS :

Planning

Assist in planning and coordinating company and customer events.

Collaborate with the Office Manager on event logistics and preparations.

Operations

Provide exceptional customer service by warmly welcoming customers, addressing inquiries, and directing calls to appropriate departments or individuals.

Handle various administrative duties, including processing mail, ordering supplies, processing customer payments, maintaining accurate cash schedules, and preparing bank deposits.

Assist the Office Manager with receivables and payables tasks.

Collaborate closely with internal departments such as Sales, Parts, and Service, as well as external customers, to ensure effective communication, collaboration, and support.

Other duties as assigned.

Reporting

Maintain accurate records of financial transactions, customer interactions, and administrative tasks, contributing to reliable reporting and decision-making processes.

Document customer inquiries, requests, and outcomes accurately for future reference and continuous improvement.

POSITION REQUIREMENTS

Education & Experience

High school diploma or GED required. Associate's degree in Business Administration or related field preferred, or equivalent experience.

1-2 years of experience in a customer service or administrative role.

Proficiency in using office software such as Microsoft Office Suite (Word, Excel, Outlook).

Strong communication skills, both verbal and written, and ability to handle multiple tasks and prioritize effectively.

Familiarity with basic accounting principles and financial terminology and previous experience in a dealership or automotive industry is a plus.

Want to know more about our family-owned company, Proud that our 1500 employees view us as the employer of choice!

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Receptionist - Dallas, TX (I-20)

What are the responsibilities and job description for the Receptionist - Dallas, TX (I-20) position at Bruckner Truck Sales, Inc?

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