WHO WE ARE
Bruckner Truck & Equipment is one of the largest family-owned semi truck dealerships in the United States. We currently operate in 40 locations across 13 states, and we have over 1,500 team members.
- Bruckner's is more than just a place selling parts and working on trucks
- We are an essential business delivering solutions to transportation providers - the backbone of everyday life as we know it
- We contribute to our local communities
- We care about our people
OUR CORE VALUES
We act with Honesty and Integrity.We value our people and communities.We are customer focused.We do what it takes.WHAT WE OFFER
Competitive Compensation PlansPaid Time Off and HolidaysExcellent health, dental and vision plansInvestments in Training & DevelopmentGenerous 401(k) and Profit-Sharing PlanTuition Assistance ProgramEmployee Stock Ownership (every employee earns shares and has ownership interest in the Bruckner's organization)Technician Student Loan Reimbursement ProgramDisability and Life InsuranceInternal Promotion OpportunitiesFlexible Spending AccountHealth Club ReimbursementFamily and Team Oriented EnvironmentEmployee Referral BonusEngaging and Challenging AssignmentsDrug free workplaceJOB SUMMARY
Under the direction of the Corporate IT Manager, the IT Support Tech maintains all computer systems, network, telephony, software and other related equipment. He / she is responsible for the smooth and efficient operation of IT infrastructure and resolution of any problems / issues that arise.
ESSENTIAL POSITION FUNCTIONS AND PRINCIPAL ACCOUNTABILITIES
Operations
Install, configure, upgrade, maintain, and support the various systems and DMS.Troubleshoot issues relating to hardware, software, telephony, network and mobility devices to resolution.Manage user accounts and required access including but not limited to Active Directory, telephony, Accounting systems, network, OEM software, etc.Maintains, directs, and records changes / installation of network equipment as required.Maintains all inventory / documentation of IT equipment and services.Provide training to new hires and continuing education to current employees on all applicable systems.Communicate with all parties involved in the IT support process to ensure timely claims / ticket turnaround and resolution to any outstanding issues for all internal employees.Reporting
Obtain and analyze information to determine, recommend, and plan implementation of modifications to existing equipment to improve efficiency of IT systems.Understand and utilize role specific reporting systems for report generation, distribution and analysis as required by the IT Director.POSITION REQUIREMENTS
Education & Experience
High School diploma.Bachelor's degree in the field of computer science or 2 years equivalent work experience preferred.Industry certifications are a plus. This can include CompTIA A , CompTIA N , and MCSA.Strong customer service skills.Ability to effectively communicate with both oral and written skills to a diverse audience.Proficiency in Microsoft Windows OS and Microsoft applications.IT hardware knowledge and with the ability to repair / replace components.Knowledge of server infrastructure and Active Directory.Fundamental knowledge of networking. Including common WAN / LAN configurations.Want to know more about our family-owned company,
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Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
