What are the responsibilities and job description for the Field Service Engineer, Mass Spectrometry position at Bruker Daltonics?
Job Function
Service & Support
Overview
Bruker is one of the world’s leading analytical instrumentation companies enabling scientist to make breakthrough discoveries and develop new application that improve the quality of human life. Our high-performance products and high-value life science and diagnostic solutions are trusted by leading businesses, institutes, and scientists worldwide. Today, more than 9,700 employees at over 90 locations are working on this permanent challenge to make the world a better place.
Bruker Daltonics, a leading manufacturer of mass spectrometry instrumentation, software and accessories, has an immediate opening for a Field Service Engineer focused on key account support in Boston Area . The Field Service Engineer will install and support high resolution Mass Spectrometry Instrumentation, mainly focused on the Bruker timsTof instruments.
Responsibilities
- Familiarize and train customers for basic operation of the equipment.
- Perform remote support and diagnostic analysis to determine independently if on site corrective maintenance is required.
- Organize and prioritize schedule in accordance with customer requirements to determine needs for immediate attention, via onsite visits, and remote assistance.
- Re-qualify the entire instrument after service repair by running complex compounds for verification, in accordance with customer expectations.
- Secure customer acceptance of installation and maintenance sign-off.
- Perform installation of new systems, preventive and corrective maintenance.
- Communicate and work closely with Service and Support Center, Regional Service Management and Applications Specialists
- Perform other duties as required.
Qualifications
At Bruker, the base salary is part of our total compensation. The estimated base salary range for this full-time position is between $80,200.00 and $129,500.00 and provides an opportunity to progress as you grow and develop within a role. The base salary for the role will depend on several job-related factors, including, but not limited to, education, training, experience, the geographic location of the successful candidate, skills, competencies, job-related knowledge, and travel requirements for this position. Full-time employees may also be eligible for a performance-related incentive in addition to a full range of benefits, including 401(k) with company match, an employee stock purchase plan, medical and dental plans, life insurance, short-term and long-term disability insurance, employee assistance program and paid time off including vacation, sick time and holidays, and more.
Bruker is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.
Certain positions at Bruker require compliance with export control laws and as a result, all interviewed candidates for all positions will be screened pre-interview to determine their eligibility in light of export control restrictions.
Salary : $80,200 - $129,500
