General Manager

Position Title: General Manager

Location: Romulus, MI

Reports To: CEO

Position Type: Full-time

Company Overview: We are working with a trusted leader in industrial maintenance and cleaning services, with a strong reputation built over more than two decades. Their team of licensed professionals and engineers leverages the latest technology to ensure safety, efficiency, and quality in every project. As they continue to expand, we are looking for a talented and committed General Manager to join the team.

Position Summary: The General Manager will oversee business daily operations, ensuring the organization is managed efficiently and effectively. This role involves leadership across departments, strategic planning, and driving growth while maintaining high standards of safety, customer satisfaction, and operational excellence.

Job Responsibilities:

• Establishes quantitative and qualitative metrics, guidelines, and standards to evaluate the company’s efficiency and effectiveness; identifies opportunities for continuous improvement.
• Collaborates with key personnel to set realistic sales targets and performance standards aligned with company goals.
• Implements policies and procedures that enhance day-to-day operations and ensure compliance with internal, local, state, and federal regulations.
• Oversees operations, sales, and support departments, ensuring departmental and company-wide goals are met or exceeded.
• Plans, directs, and monitors budgets, controlling costs to meet financial objectives.
• Communicates new directives, policies, or procedural changes clearly to managers and staff; holds team meetings for major updates to foster transparency and morale.
• Enhances customer satisfaction by developing strong relationships with clients and ensuring excellent service standards are maintained.
• Coordinates efforts across operations, sales, technology, and customer service to streamline workflows and improve business processes.
• Collaborates with managers to gather data for planning, project status updates, and resolving operational issues.
• Projects a positive image of the business to employees, customers, industry partners, and the community.
• Performs other duties as assigned to support organizational growth and success.

Qualifications:

• Demonstrated success in Industrial Maintenance, with a proven track record of operational excellence and project execution.
• In-depth understanding of waste disposal practices, waste stream characterization, and the interpretation of laboratory testing data to ensure regulatory compliance and operational efficiency.
• Strong experience in developing and nurturing customer relationships, fostering long-term client loyalty and satisfaction.
• Comprehensive knowledge of business practices, corporate policies, and financial management principles.
• Experience with Profit & Loss (P&L) management, including budgeting, forecasting, and financial analysis to optimize operational profitability.
• Ability to analyze operational workflows, identify areas for efficiency improvements, and implement process enhancements.
• Proficient in managing budgets, monitoring expenses, and conducting financial forecasting to support strategic planning.
• Strong understanding of sales processes, with the ability to identify cross selling opportunities and expand service offerings.
• Expertise in bid analysis, pricing strategies, and procurement processes to maximize margins and secure competitive contracts.
• Willingness to travel approximately 5 days per month to client sites and operational locations.
• Hands-on operational approach, comfortable working directly on job sites, dedicating approximately 10% of time to field activities.

Desirable Skills:

• Engineering degree (Civil, Geology, Environmental Sciences, or related fields) with relevant technical or scientific expertise or the equivalent experience.
• Prior experience in industrial cleaning, maintenance, asbestos abatement, or mold remediation.
• Familiarity with waste disposal practices, waste characterization, and regulatory compliance frameworks.
• Entrepreneurial mindset with a proactive approach to identifying growth opportunities and operational improvements.

Apply now!