What are the responsibilities and job description for the Receptionist / Cashier & Misc. Office Duties position at Bruner Auto Group?
Qualifications
This is a Full Time position.
Ability to answer multi-line phone system and transfer calls, cash out service & parts customers, make Fed-Ex shipping labels, filing, making files for car deals, making daily mail & bank runs, morning and afternoon, and other misc. office duty task as required.
Other
Ability to read and comprehend instructions and information.
Professional personal appearance.
Excellent communication skills.
Ability to meet company's production and quality standards.
Physical Requirements
Surroundings
spend time indoors in air-conditioned areas.
Sitting
on a regular basis
Standing
on a regular basis
Walking
on a regular basis
Bending, twisting and/or stooping
on a regular basis
Kneeling and/or Squatting
on a regular basis
Lifting
over 50 lbs
infrequently
Reaching and/or lifting overhead
on a regular basis
Climbing
stairs
Repetitive hand/finger movement
on a regular basis
Grasping/grabbing with hands
on a regular basis
Pushing and Pulling
on a regular basis
Expectations
General Expectations
Devote himself/herself to insuring satisfaction to customers.
Determine management, production and quality requirements by asking questions and listening.
Attend Company Meetings As Required.
Maintain a follow-up system that encourages follow through with assigned projects.
Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.
Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
Understand the terminology of the business and keep abreast of technology changes in products and services.
Know and understand the federal, state and local requirements which govern the company’s business.
Follow lawful directions from supervisors.
Understand and follow work rules and procedures.
Participate in performance management.
Interact well with others and be a positive influence on employee morale.
Uphold the company’s non-disclosure and confidentiality policies and agreements.
Work daytime, weekend and holiday work hours as required.
Job-Specific Expectations
Assist with annual physical inventory count.
Upon request, assist in examining and updating physical and electronic inventory control systems.
Perform daily and weekly physical cycle counts.
Monitor accuracy levels as directed by the inventory control manager.
Maintain current and precise inventory records.
Establish and implement inventory control procedures for all departments.
Work with the inventory control manager to resolve inventory issues.
In conjuction with the inventory control manager work to maintain suffiicient stock volume on hand to meet the demand and maintain appropriate inventory turn ratios.
Examine inventory valuation, reports on slow mover and non mover items as well as monthly sales to support the projection of inventory needs and to adequately meet demands while maintaining good inventory turn ratios.
In collaboration with department managers throughout the dealership, explore strategies for eliminating slow moving and non moving merchandise.
Collaborate with department managers in sales, service, parts and accessories to develop inventory expectations and meet purchasing needs.
Considering organizational philosophy and inventory cycles, help provide for sufficient inventory of products and materials.
Assist the inventory manager in balancing the inventory between carrying costs and service, sales, and parts and accessories demands.
This is a Full Time position.
Ability to answer multi-line phone system and transfer calls, cash out service & parts customers, make Fed-Ex shipping labels, filing, making files for car deals, making daily mail & bank runs, morning and afternoon, and other misc. office duty task as required.
Other
Ability to read and comprehend instructions and information.
Professional personal appearance.
Excellent communication skills.
Ability to meet company's production and quality standards.
Physical Requirements
Surroundings
spend time indoors in air-conditioned areas.
Sitting
on a regular basis
Standing
on a regular basis
Walking
on a regular basis
Bending, twisting and/or stooping
on a regular basis
Kneeling and/or Squatting
on a regular basis
Lifting
over 50 lbs
infrequently
Reaching and/or lifting overhead
on a regular basis
Climbing
stairs
Repetitive hand/finger movement
on a regular basis
Grasping/grabbing with hands
on a regular basis
Pushing and Pulling
on a regular basis
Expectations
General Expectations
Devote himself/herself to insuring satisfaction to customers.
Determine management, production and quality requirements by asking questions and listening.
Attend Company Meetings As Required.
Maintain a follow-up system that encourages follow through with assigned projects.
Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.
Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
Understand the terminology of the business and keep abreast of technology changes in products and services.
Know and understand the federal, state and local requirements which govern the company’s business.
Follow lawful directions from supervisors.
Understand and follow work rules and procedures.
Participate in performance management.
Interact well with others and be a positive influence on employee morale.
Uphold the company’s non-disclosure and confidentiality policies and agreements.
Work daytime, weekend and holiday work hours as required.
Job-Specific Expectations
Assist with annual physical inventory count.
Upon request, assist in examining and updating physical and electronic inventory control systems.
Perform daily and weekly physical cycle counts.
Monitor accuracy levels as directed by the inventory control manager.
Maintain current and precise inventory records.
Establish and implement inventory control procedures for all departments.
Work with the inventory control manager to resolve inventory issues.
In conjuction with the inventory control manager work to maintain suffiicient stock volume on hand to meet the demand and maintain appropriate inventory turn ratios.
Examine inventory valuation, reports on slow mover and non mover items as well as monthly sales to support the projection of inventory needs and to adequately meet demands while maintaining good inventory turn ratios.
In collaboration with department managers throughout the dealership, explore strategies for eliminating slow moving and non moving merchandise.
Collaborate with department managers in sales, service, parts and accessories to develop inventory expectations and meet purchasing needs.
Considering organizational philosophy and inventory cycles, help provide for sufficient inventory of products and materials.
Assist the inventory manager in balancing the inventory between carrying costs and service, sales, and parts and accessories demands.