What are the responsibilities and job description for the Retail Operations Manager position at BRUNT Workwear?
We're leading the way in redefining the workwear category. Our mission is to engineer better boots and apparel for our country's tradesmen and women by working directly with real workers to learn what they actually need to execute their jobs.
The BRUNT team is not only devoted to improving on the old workwear standards, but we're also creating a community that tradesmen and women can call their own. From our weekly hangouts at the BRUNT Garage, to hosting events across the country, we're all about getting boots on the ground and building something real with the BRUNT crew.
What You'll Do :
As we embark on an exciting new chapter building out our independently owned store footprint, we need a dynamic Retail Operations Manager to lead the charge.
As the Retail Operations Manager for our inaugural store, you will be responsible for overseeing all aspects of the store's operations. From the initial design and set-up to daily management, you will ensure that the store runs smoothly and efficiently. This role requires a hands-on leader who is ready to take on diverse tasks and responsibilities to build a successful retail environment from the ground up. Once established, you'll be tasked with replicating the store model and expanding to a second location, as well as developing a long-term strategy for owned-retail expansion. You will also oversee the on-premise store at BRUNT HQ, ensuring both strategic direction and operational excellence.
How You'll Do It :
Store Design and Set-up :
- Work with CEO and Chief of Staff on retail footprint, lease / contract negotiations and administrative duties related to securing the retail space.
- Design the store layout to optimize customer flow, product placement, and visual appeal. Consider traffic patterns and create distinct experiences for each category.
- Collaborate with the creative and brand teams to plan and execute visual merchandising, define the store's aesthetic in alignment with BRUNT's brand identity.
- Adjust merchandising strategies to account for new product launches, promotions and seasonal displays.
- Oversee the installation of fixtures, signage, and equipment to create an inviting and effective shopping experience.
- Determine and implement security measures, including surveillance systems, alarm protocols, and staff training on theft prevention techniques. Regularly review security procedures and address any vulnerabilities to safeguard store assets and prevent product loss. Work with local authorities to ensure compliance.
Store Management :
Operational Excellence :
Customer Service Leadership :
What You Need to Succeed :
WHY BRUNT?
At BRUNT, people come first. That's why we support the whole employee.
This is how we do it :
Financial Wellness
Health & Wellbeing
Professional Development
Culture and Community
No matter what experience you have within our industry we encourage you to apply. At BRUNT, we believe that a strong crew is assembled with people from different backgrounds.
We look for individuals who thrive on challenges, will be passionate about our brand, and believe that teamwork is necessary for success. Show us how your experiences have shaped you and how you can contribute to BRUNT. We can't wait to hear from you!
