Distillery Hospitality Manager

Brush Creek Distillery https://brushcreekdistillery.c...is searching for a highly ambitious, knowledgeable, fun, team-leader with exceptional hospitality skills and a passion for craft spirits to join our growing operations. The Hospitality Manager will serve as a front-facing ambassador, overseeing all aspects of the distillery's gift shop, tasting room, private event space, elevated guest experiences, and barrel program. Additional responsibilities, include direct involvement, and participation, in our e-Commerce initiatives and upcoming Brush Creek Spirits Club.

The ideal candidate will play an integral role in managing on-site sales, seasonal front-of-house staffing, inventory management, budgeting, on & off-site promotional events, while maintaining quality standards. To be successful, you bring a highly professional, welcoming personality, and have a drive to exceed expectations, within a fun, hands-on, entrepreneurial environment.

Independently-owned and operated, the distillery is located in south-central Wyoming, on a 30,000-acre working cattle ranch that host a collection of world-renowned, luxury properties, know as Brush Creek Ranch https://www.brushcreekranch.co., in Saratoga, WY. This position will report directly to the distillery's Managing Director, and work in tandem with our operations team, finance and accounting personnel, marketing/public relations partners, and on-site farm and ranch departments. This is definitely not a "one size fits all' role, but rather a unique opportunity to work with talented spirits and hospitality professionals in an elevated environment, while actively growing, and promoting, our American West inspired program and products.

RESPONSIBILITIES
● Learn the Brush Creek Distillery brand, portfolio of award-winning spirits, and our unique industry positioning
● Exhibit expertise and detailed knowledge of the distillery and our portfolio by becoming an active part in the distillery’s operations
● Promote product knowledge and customer engagement, with our on & off-site guest, vendors, and trade partners
● Actively lead and manage multiple aspects of our operations, including retail sales, guest experiences, and marketing, and events
● Support recapping metrics and sales updates to communicate success with our program
● Oversee retail inventory, conduct audits, and communicate needs and/or recommendations
● Assist in staff scheduling, pre-opening preparedness, mid-shift and closing practices
● Serve as a brand ambassador while conducting tastings, tours, experiences, and educational seminars
● Strengthen product awareness through storytelling, industry education and guest interactions to upsell retail offerings and experiences
● Increase industry knowledge by working closely with management and trade partners as it relates to the three-tier system
● Support management with the interaction of trade influencers & brand-building efforts
● Assist in numerous aspects of brand marketing related to social media, advocacy, guest engagement and trade communication
● Provide direct support for VIPs, special events, promotions, and trade visits

ESSENTIAL SKILLS AND EXPERIENCES
● Experience related to hospitality management, brand marketing, promotions and/or sales
● Alcohol industry experience preferred
● Passion for the spirits industry, marketing, customer engagement and brand-building
● Strong storytelling skills and ability to education and inspire up to 25 individuals
● Effective time management and organizational skills
● Capable of providing effective input related to consumer, trade, and press events
● Self-starter with a strong sense of urgency, adventure, and entrepreneurial spirit
● High-energy, enthusiasm and a good team player
● Excellent communication skills, both verbal and written
● Education – College preferred
● Ability to relocate to Saratoga, WY

PREREQUISITES:
● 21 Years of Age or Older
● Active driver’s license
● Ability to work off-property as a Distillery representative as-needed
● Availability to work a flexible schedule, including nights, weekends, and occassional holidays, due to the nature of the business
● Must be a resourceful, enjoy working in an entrepreneurial, team atmosphere
● Must be dependable, self-starter, loyal and honest

SCHEDULE/PAY/BENEFITS:
● Salary Comensurate with Experience
● Bonus Opportunity

Monthly Health Care Stipend & Cell Phone Reimbursement
● Matching 401k (after one year anniversary of employment)
● Paid Time Off / Vacation / Charitable "Day of Giving"