Reservations and Leasing Coordinator- Bryant Real Estate- Carolina Beach

Essential Functions of the Position

• Maintain a knowledge of all current and future available properties.
• Greet and assist all vacation guests, prospective and current residents, and owners.
• Complete all processes for entering reservations, adjusting reservations, or canceling reservations.
• Assist with move-ins, move-outs and rent receipts for annual residents.
• Explain lease and all appropriate addenda to new residents.
• Review guest contracts to update reservations and process payments.
• Compiles and processes applications for approval as necessary for annual tenants.
• Explain contract and company policy to all prospective vacation guests.
• Shows properties to prospective guests and tenants.
• Assists with resident relations.
• Accepts and completes Notice to Vacate forms.
• Providing exceptional customer service by responding quickly and courteously to guest inquiries and service requests, taking prompt action to resolve problems, and documenting situations as they occur.
• Other duties as assigned.

Knowledge & Skill Requirements

• Ability to work effectively and in a fast paced, constantly changing environment.
• Solid multi-tasking skills along with the ability to meet deadlines.
• Willingness and ability to work weekends and holidays as the business requires.
• Excellent verbal and written communication skills.
• Professional appearance along with a positive attitude, be a team player and be willing to learn.
• Strong critical thinking skills.
• Working understanding of Microsoft Excel and pivot tables is a plus.
• Prior experience with vacation rental software Track or AppFolio is a plus.

Job Type: Full-time

Pay: $17.50 - $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience level:

• 1 year

Schedule:

• 8-hour shifts and 40 hours per week
• On call
• Weekend availability

#LI-DNI

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)