What are the responsibilities and job description for the Coordinator, Sports Ticket Operations position at BSE Global?
BSE Global ("BSE") is a multifaceted sports and entertainment business that brings people together to experience music, sports, and culture through our teams and venue. Through these experiences and in our workplace, we strive to elevate our business, grow our fan base, and cultivate a community anchored in belonging and inclusion in every aspect, on and off the court.
SUMMARY
The Coordinator, Sports Ticket Operations is responsible for key ticket operations functions with a primary focus on the New York Liberty. On Liberty game days and select Nets game days, this individual will provide exemplary service at the box office to assist internal parties and season ticket members with ticketing and related customer service issues. This position will provide support to the New York Liberty and overall ticket operation at BSE Global and participate in special projects as business dictates.
The Coordinator, Sports Ticket Operations reports to the Senior Director, Sports Ticket Operations.
WHAT YOU WILL DO
- Process, review and fulfill membership contracts and ticket orders for new sales, member services and group sales
- Fulfill internal ticket requests for the New York Liberty and Brooklyn Nets
- Facilitate payment plans and work closely with Sales & Service teams to ensure account compliance
- Collaborate with counterparts in Analytics, Sales & Service, Sponsorship, Marketing, and Finance to accomplish team objectives
- Execute sales initiatives with special offer builds and 3rd party integrations
- Monitor online sales, pricing and inventory levels
- Ensure online functionality for all sales links and online account management for ticket holders
- Monitor and verify all game day systems
- Use and learn ticket technologies to improve ticket operations and service opportunities for the business
The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the associate a general sense of the responsibilities and expectations of their position. As the nature of business demands change so, too, may the essential functions of this position.
WHO YOU ARE
WHAT YOU BRING
TRAVEL REQUIREMENTS
May be required to travel on rare occasions (
SALARY RANGE
60,000 - $68,000
WORK ENVIRONMENT
Works primarily in an office environment but is expected to attend games and other events on evenings, weekends and holidays.
We are an Equal Employment Opportunity ("EEO") Employer. It has been and will continue to be a fundamental policy of the Company not to discriminate on the basis of race, color, creed, religion, gender, gender identity, transgender status, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, genetic information or any other characteristic prohibited by federal, state or local laws.
Salary : $60,000 - $68,000
