QMT Technician III (FCGNb-QMP)

Pay range:

$27.23 - $37.54

Incentive Plan:

Annual Bonus

Incentive Target %:

1%

SHIFT:

First

BSH Home Appliances Corporation – Top Employer US 2024

Tomorrow is our home.

At BSH, People Matter. Bring your unique skills, capabilities, and experiences to our dynamic teams where your contributions will drive our innovation culture. We strive to be a workplace that values people and supports opportunities for continuous professional and personal growth. As a leading manufacturer of home appliance brands Bosch, Gaggenau, and Thermador, we prioritize having a consumer centric mindset and creating positive experiences for the consumer throughout all interactions with our products and services. Join us now and give your career a home. You Belong Here.

Quality Technician III

New Bern, NC / Full-time

Your Responsibilities

Continuously improve value streams for parts and components related to the quality of BSH dishwashers. Analyze, inspect and manage improvement projects related to supplied electronic and electro-mechanical components. Design, build, and/or maintain electrical/electronic equipment to include but not limited to test equipment and parts. Strong troubleshooting and problem solving skills using wire diagrams, part drawings and specifications required. This position is accountable for aspects of supplier administration to ensure that BSH receives quality parts.

• Maintain and troubleshoot electronic/electrical parts and test equipment to resolve problems in a timely manner.
• Work with Production, Final audit, Inspectors, and assembly team to determine status of suspect parts.
• Initiate supplier communications relevant to quality disruptions, nonconformance that may also include RMA requests and request for sorting authorizations.
• Investigate root cause and implement supplier corrective action reports (8D); monitor supplier performance to ensure corrective actions are sustainable and implemented in a timely fashion.
• Minimize effects of quality disruptions and exercise proper containment that may include line sorting and/or warehouse inspections of materials, parts or components for non-conformance.
• Perform inspections, checks, tests, and sampling of incoming parts, materials and components; record data as required.
• Prepare documentation and procure new electronic equipment from schematic designs including selection and layout of components as well as circuit testing and debugging.
• Coordinate and maintain records of rejected parts returned from the assembly line.
• Maintain the documentation for existing equipment and machinery.
• Setup and manage data acquisition system.
• Summarize test data results, plot data in graphic form and present to management, other stakeholders as required.
• Assist engineers and others in understanding the tests and data.
• Contribute/assist with implementation and maintenance of BSH Production Systems tools.
• Collaborate cross-functionally to investigate and reduce First Pass Yield (FPY) issues.
• Assist on Technical Call Rate (TCR) reduction projects.
• Support line-return analysis procedures and provide measurement support.
• Look up inspection requirements for all supplied parts per check/work instructions.
• Provide proper training for all positions in the area, including methods, quality, safety, productivity, etc.
• Perform required paper work such as SPC, PDF, quality checks, etc for the quality group.
• Cooperates with other individuals and groups as necessary.
• Support customer returned parts analysis and data entry of analysis results I SAP (not inclusive of material associated with property damage claims).
• Ensure rejected parts from the assembly line are given proper disposition in SAP.
• Perform all other duties as assigned.
  
  

Your profile

• High-School Diploma – Required
• 10 Years of Experience (Technical Manufacturing Environment) – Required
• Perform duties with minimal supervision, handle multiple tasks and be prompt in meeting deadlines.
• Working knowledge of ISO, FMEA, 8D, and SPC.
• Good understanding of factory and environmental safety.
• Experience with gages and electrical/electronic test equipment.
• Excellent writing and oral communication skills and be able to communicate with a wide spectrum of people from auditors to upper management.
• Strong personal computer skills.
• Skill in the use of standard electronic shop tools and instruments.
• PC workstation, Microsoft Word, Excel, Access, SAP
  
  

Your Pay & Benefits

The pay range posted for this position is based on the location noted in the posting title. Exact compensation offered may vary based on your specific skillset and work location. If the position is bonus or incentive eligible then the payments range from 0% to 200% of target with details laid out within the plan document.

Benefits offered include the following:

• Medical, dental, vision, life insurance, short and long term disability benefits, employee assistance program (EAP), Healthcare and Dependent Care Flexible Spending Accounts (FSA), and Health Savings Account (HSA) participation starting on the first day of the calendar month following date of hire.
• Wellness Plan that allows participating employees to earn lower medical care premiums.
• 401(k) Retirement Plan starting on the first day of the calendar month following 30 days of service. The plan provides a fully vested 100% employer match on the first 4% of compensation contributed and also includes an annual employer-funded profit sharing contribution dependent on company profitability.
• Two weeks of paid vacation for all non-temporary status new hires below Director level positions. Vacation entitlement increases based on years of service with BSH.
• Unlimited paid vacation for all Director and above level positions.
• The greater of (a) 40 hours of paid sick leave or (b) state or local minimum requirements for paid leave (Non-Production Line).
• 40 hours of paid personal leave (Production Line).
• 12 days of paid holidays per year (max 8 hours paid per day).
• Adoption Reimbursement Program, Perks at Work, and BSH Employee Purchase Program.
• BSH provides ongoing product training, uniforms, computer tablet, cell phone and a company vehicle for eligible positions.
  
  

Further information

Please visit career.bsh-group.com and learn about what makes BSH a Top Employer!

At BSH we appreciate everyone's uniqueness and value diversity as key for our business success. By including everyone and ensuring equal opportunities we unleash our full potential - EOE / AA Employer.

This position is eligible for the Employee Referral Bonus program.

We participate in E-Verify.