Demo

Escrow Assistant

Bspoke Title Holdings
Austin, TX Full Time
POSTED ON 1/28/2025
AVAILABLE BEFORE 4/28/2025

Company Description

Bspoke Title Holdings designs unique, community-focused title agencies tailored to each locale. Each agency is independently owned with a focus on providing personalized service to the local community. Bspoke Title Holdings offers legal counsel, escrow and examination expertise, and operational support to ensure each agency delivers exceptional escrow services.

Role Description

This is a full-time hybrid role for an Escrow Assistant located in Austin, TX with some work-from-home flexibility. The Escrow Assistant will be responsible for escrow and closing activities, maintaining communication with clients, providing exceptional customer service, and notary services.

Role Description

  • Answer phones in a professional manner, capture pertinent information from clients and route incoming calls to proper person
  • Assist in managing escrow file, including, but not limited to, ordering necessary documentation and communicating status of file with parties
  • Routinely open orders, label folders, and organize documentation
  • Assist in compiling post-closing packages and funding of refinances and sales
  • Write emails, thank you notes, and other correspondence to clients
  • Perform additional tasks needed from supervisor team

Qualifications

  • 1-3 years of escrow experience
  • Experience in Escrow and Closings
  • Strong communication and customer service skills
  • Notary certification
  • Microsoft Office
  • Qualia
  • Good grasp of basic math skills
  • Attention to detail and organizational skills
  • Ability to work independently and as part of a high volume team
  • Knowledge of legal and real estate terminology is a plus
  • Previous experience in a title agency or real estate industry
  • Benefits :

  • Medical, dental, vision, short-term disability, basic life
  • 401K
  • PTO, paid holidays and personal days
  • Job Type :  Full-time

    Location :  Hybrid - Must be able to commute into the office located in Austin, Tx.

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