What are the responsibilities and job description for the Customer Service Representative position at bswift?
A company is looking for a Customer Service Representative.Key ResponsibilitiesAssist clients and their employees with inquiries regarding benefits plans through calls and chatsProcess enrollment transactions and resolve customer issues effectivelyDocument customer interactions and follow up as neededRequired QualificationsHigh School degree required; Associate degree or equivalent experience preferredAbility to work flexible hours within the service center's operational scheduleMust have a quiet, distraction-free home work environmentHigh-speed internet connection with specific speed requirementsProficient in using Windows 10 and Microsoft Office applications
