What are the responsibilities and job description for the Bilingual Administrative Assistant position at BTG Solutions, Inc (PRV Audio)?
Bilingual Administrative Assistant
Qualifications
PRV Audio is looking for full time Bilingual Administrative Assistant to perform a variety of administrative and clerical tasks. As a Bilingual Administrative Assistant, you will be the first point of contact for our company. Our Administrative Assistant’s duties include offering administrative support across the organization.
Full Job Description
Responsibilities include but are not limited to:
- Multitasking and time-management skills, with the ability to prioritize tasks.
- Answer and appropriately route all incoming calls for various business units in the USA and Latin America with courtesy, speed, and accuracy. Screen and forward incoming phone calls.
- Monitoring call and mail histories to ensure that all customers have been assisted.
- Be familiar with procedures for handling all aspects of customer complaints or disputes.
- Provides general information regarding routine inquiries from customers, and refers non-routine, sensitive, and/or complex requests for information and other inquiries or complaints to the Customer Service Manager.
- Receive, sort, and distribute daily mail/deliveries.
- Maintaining a clean and organized workspace.
- Helping team members with other office tasks as designated.
- Perform general office duties, such as ordering office supplies and equipment.
- Performance data entry and research.
- Coordinate team meetings and company events.
Bilingual Administrative Assistant should contain the following requirements and qualifications:
- Good organizational and time-management skills
- Excellent verbal and written communication skills
- Working knowledge of office procedures and office equipment.
- Strong computer skills with emphasis on Microsoft Word and Excel.
- Excellent Customer Service skills.
- Bilingual English/Spanish (Fully fluent levels in both- Must be able to speak, read, and write in both languages without limitations and assistance).
Job Type: Part-Time / Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- A waiting period may apply
Schedule:
- Monday to Friday
Education:
- High school or equivalent (Preferred)
This Job Is Ideal for Someone Who Is:
- Teamwork
- Problem solver
- Detail-oriented
- Proactive
Work Location:
- Fort Lauderdale, FL
Work Remotely:
- No
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to Commute:
- Fort Lauderdale, FL 33309 (Required)
Ability to Relocate:
- Fort Lauderdale, FL 33309: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $25