What are the responsibilities and job description for the CSR & Data Entry position at BTI Solutions?
Why work with us?
Proven people.
Everyone on our team has earned a CPC (Certified Personnel Consultant) or CTS (Certified Temporary Staffing Specialist) accreditation from the National Association of Personnel Services. We are experts at staffing and recruiting with more than 16 years of experience serving employers.
Proven process.
Our approach to staffing isn't just a little bit different; it's a whole different ball game. While most staffing firms emphasize transactional services (taking and filling job orders), BTI Solutions focuses on providing more strategic solutions.
By acting as workforce consultants, we are able to find innovative and intelligent strategies for improving productivity, meeting project deadlines, improving hiring quality, decreasing turnover, and reducing total labor costs.
Our recruiting and candidate assessment process assures the highest quality matches between job seeker and employer, so you will get people who not only have the right qualifications but who also have the appropriate personality fit for your organization.
Proven results.
More than anything, the biggest difference with BTI Solutions is the one that matters most : bottom-line results.
- 95% client satisfaction rate - measures client satisfaction vs. expectations.
- Our clients have worked with us for over 10 years , on average.
- BTI Solutions counts 4 Global Telecommunication companies as clients.
- Client referrals are BTI Solutions' largest source of new clients.
- Google Review 4.4, Facebook Review 4.8
CSR & Data Entry
General Description :
The CSR will be responsible for handling customer interactions, managing data entry tasks, and utilizing Excel for data tracking and reporting. This role requires strong customer service skills, accuracy in data processing, and proficiency in Excel formulas to support daily operations efficiently.
Essential Responsibilities :
Key Responsibilities :
Must Have the Following Competencies :
N / A
Supervisory Requirements :
N / A
Requirements :
Requirements / Qualifications :
