What are the responsibilities and job description for the Korean Bilingual Assistant Project Manager / Dallas, TX / Business / DIR-PRM700705 position at BTI Solutions?
Job Summary
Oversees all aspects of the project using planning, monitoring and controlling processes. This position is responsible for co-ordination and completion of the project and to this end will perform a variety of tasks including setting deadlines, assigning responsibilities, supervising team members, and overseeing, monitoring and summarizing progress of the project. This position may be responsible for multi project at a time.
Job Description
Client Management/Project Management
• Manages day-to-day client interaction.
• Sets and manages client expectations.
• Develops lasting relationships with client personnel that foster client ties.
• Communicates effectively with clients to identify needs and evaluate alternative Business solutions.
• Continually seeks opportunities to increase customer satisfaction and deepen client relationships.
• Builds a knowledge base of each client`s business, organization and objectives.
• Responsive and follow up with clients` work orders
• Achieve Clients` service excellence
Team management tasks: Plan activities and negotiate consensus among individual team members on their appointed tasks.
Planning and problem-solving tasks: Responsible for planning the project to accomplish its goals or produce the services required within constraints such as time, cost and agreed quality standards.
Requirements
Oversees all aspects of the project using planning, monitoring and controlling processes. This position is responsible for co-ordination and completion of the project and to this end will perform a variety of tasks including setting deadlines, assigning responsibilities, supervising team members, and overseeing, monitoring and summarizing progress of the project. This position may be responsible for multi project at a time.
Job Description
Client Management/Project Management
• Manages day-to-day client interaction.
• Sets and manages client expectations.
• Develops lasting relationships with client personnel that foster client ties.
• Communicates effectively with clients to identify needs and evaluate alternative Business solutions.
• Continually seeks opportunities to increase customer satisfaction and deepen client relationships.
• Builds a knowledge base of each client`s business, organization and objectives.
• Responsive and follow up with clients` work orders
• Achieve Clients` service excellence
Team management tasks: Plan activities and negotiate consensus among individual team members on their appointed tasks.
Planning and problem-solving tasks: Responsible for planning the project to accomplish its goals or produce the services required within constraints such as time, cost and agreed quality standards.
Requirements
- Experience managing janitorial supervisors and janitorial crews at multiple sites is a plus
- Strong training, supervisory and management expertise is required
- Self-Starter with a strong work ethic
- Outstanding problem solving abilities in a fast-paced environment
- Excellent listening, communication and interpersonal skills
- Results Driven
- Ability to develop a division budget and follow it to the detailed level
- Must be extremely customer service oriented.
- Previous management experience in janitorial services or housekeeping is a plus
- Availability and experience managing an emergency call
- Must be fluent in Korean & English
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