What are the responsibilities and job description for the Senior Jira Administrator & Atlassian Solutions Lead position at BTI Solutions?
Why work with us?
Proven people.
Everyone on our team has earned a CPC (Certified Personnel Consultant) or CTS (Certified Temporary Staffing Specialist) accreditation from the National Association of Personnel Services. We are experts at staffing and recruiting with more than 16 years of experience serving employers.
Proven process.
Our approach to staffing isn't just a little bit different; it's a whole different ball game. While most staffing firms emphasize transactional services (taking and filling job orders), BTI Solutions focuses on providing more strategic solutions.
By acting as workforce consultants, we are able to find innovative and intelligent strategies for improving productivity, meeting project deadlines, improving hiring quality, decreasing turnover, and reducing total labor costs.
Our recruiting and candidate assessment process assures the highest quality matches between job seeker and employer, so you will get people who not only have the right qualifications but who also have the appropriate personality fit for your organization.
Proven results.
More than anything, the biggest difference with BTI Solutions is the one that matters most : bottom-line results.
- 95% client satisfaction rate - measures client satisfaction vs. expectations.
- Our clients have worked with us for over 10 years , on average.
- BTI Solutions counts 4 Global Telecommunication companies as clients.
- Client referrals are BTI Solutions' largest source of new clients.
- Google Review 4.4, Facebook Review 4.8
Senior Jira Administrator & Atlassian Solutions Lead AM7137988
Top Skills :
Jira Administration, Business Intelligence, Atlassian Suite expert
Summary :
The main function of an IT project / program manager is to plan, direct, or coordinate activities in such fields as electronic data processing, information systems, systems analysis, and computer programming.
Job Responsibilities :
Review project plans to plan and coordinate project activity.
Manage backup, security and user help system.
Consult with users, management, vendors, and technicians to assess computing needs and system requirements.
Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
Recruit, hire, train and supervise staff, or participate in staffing decisions.
Evaluate data processing proposals to assess project feasibility and requirements.
Develop and interpret organizational goals, policies, and procedures.
Develop computer information resources, providing for data security and control, strategic computing, and disaster recovery.
Skills :
Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills.
Expert ability to work independently and manage ones time.
Expert leadership and mentoring skills necessary to provide support and constructive performance feedback.
Expert knowledge of circuit boards, processors, electronic equipment and computer hardware and software.
Expert knowledge of production processes, quality control, costs and other techniques for maximizing the effective manufacture and distribution of goods.
Expert knowledge of business and management principles involved in strategic planning, resource allocation, and production methods.
Expert knowledge of computer software, such as Visual Basic, Java, SQL, etc.
Education / Experience :
Bachelor's degree in a technical field such as computer science, computer engineering or related field required. MBA or other related advanced degree preferred.
PMI or PMP certification preferred.
10 years experience required.
Key Notes / Attributes :
About this role :
We are looking for a highly motivated individual with strong experience in administration and configuration of Atlassian Jira & Confluence software suite both cloud and onprem. This role will manage and coordinate changes in Jira in collaboration with our Project, Program, Product and Engineering Managers. These changes can range from process improvements, managing and customizing JIRA projects / workflows, and establishing reporting. As a Subject Matter Expert, this position will take an active role within the team to help drive process improvements around the Jira structure and how we organize the projects and team along with configuration and management of Jira and Confluence. They will also collaborate with internal customers to understand requirements, implement changes, test, and document.
Responsibilities
Requirements :