What are the responsibilities and job description for the Project Manager position at BTI?
Job Summary:
We are seeking an experienced Project Manager – Government Operations to oversee the operational, strategic, and transactional interface with our Government customer. The ideal candidate will act as the primary point of contact, ensuring seamless communication, contract compliance, and service delivery. This role requires strong leadership, adaptability, and change management skills to navigate a dynamic environment while maintaining high levels of customer satisfaction.
Key Responsibilities:- Serve as the primary liaison between the company and the Government customer, addressing all contract, operational, and service-related matters.
- Maintain a high level of customer confidence and satisfaction by proactively addressing concerns and ensuring quality service delivery.
- Oversee the strategic, operational, and transactional aspects of Government contracts, ensuring compliance and alignment with customer needs.
- Schedule, facilitate, and participate in move/project meetings with customers and service providers, ensuring effective communication and execution.
- Synchronize and coordinate project schedules with other service providers to ensure efficient service timelines and minimize disruptions.
- Adapt to a fast-paced, evolving environment, demonstrating flexibility and the ability to manage change effectively.
- Identify and resolve potential project challenges, ensuring smooth and timely completion of initiatives.
- Bachelor’s degree in Project Management, Business Administration, Public Administration, or a related field (or equivalent experience).
- 5 years of project management experience, preferably in Government operations, contract management, or service coordination.
- Strong understanding of Government contracts, compliance requirements, and service operations.
- Proven ability to communicate and collaborate effectively with Government officials, vendors, and service providers.
- Experience in project planning, scheduling, and coordination with multiple stakeholders.
- Exceptional problem-solving, adaptability, and change management skills in a dynamic environment.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and project management tools.
- Project Management Professional (PMP) certification or equivalent experience preferred.
- Experience working within Government procurement and acquisition processes.
- Background in facilities or move management coordination within a Government setting.
- Strong analytical and decision-making skills to anticipate project risks and implement solutions proactively.
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