What are the responsibilities and job description for the ERP Project Manager position at BTS- IT, INC?
Are you a problem-solver, a team leader, and an ERP expert looking for your next challenge?
Do you love helping businesses run smarter, faster, and more efficiently? If so, you might be the perfect fit for our ERP Program Manager role!
At BTS-IT, Inc., we build customized ERP’s designed specifically for metals distribution and manufacturing companies. From accounting and order processing to inventory management and mobile integrations, we help businesses streamline operations and scale efficiently.
We are looking for someone who can lead ERP implementations, manage a team, support customers, and help develop new features. If you’re ready to travel, collaborate, and make a real impact, this position is for you.
What You’ll Do:
Lead ERP Implementations
- Visit customers to understand their business needs (fit analysis).
- Perform product demos and train end users.
- Allocate resources, set deadlines, and keep projects on track.
- Keep communication clear, proactive, and consistent with all stakeholders. * Track and report project metrics & KPIs.
Lead Customer Support
- Make sure support requests are resolved quickly and efficiently.
- Stay in touch with customers to prioritize high-impact issues.
- Identify patterns in recurring issues and implement system-wide solutions. * Track and report support metrics & KPIs.
Drive New Feature Development (Core ERP, Mobile, eCommerce)
- Ensure requirements and specifications are clear and on time.
- Prevent scope creep and keep development deadlines on track.
- Lead feature demos and make sure development standards are followed.
Apply today and let’s build something amazing together!
*Hybrid Work Schedule Option 3 days in office, 2 days remote
Job Type: Full-time
Pay: $140,000.00 - $160,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Compensation Package:
- Yearly pay
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
Salary : $140,000 - $160,000