What are the responsibilities and job description for the Customer Service Representative position at Bubba Smart Solutions?
Responsibilities
- Respond promptly to customer inquiries via phone, email, or chat, ensuring high-quality service at all times.
- Analyze customer needs and provide appropriate solutions or escalate issues as necessary.
- Communicate effectively with customers to understand their concerns and provide clear information regarding products or services.
- Maintain a well-organized office environment while managing multiple tasks efficiently.
- Stay updated on product knowledge and company policies to provide accurate information to customers.
Skills
- Proficiency in customer service principles and practices.
- Strong phone etiquette and communication skills, both verbal and written.
- Ability to analyze customer feedback and adapt responses accordingly.
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 40 per week
Shift:
- Day shift
- Evening shift
- Morning shift
Ability to Commute:
- Rancho Cucamonga, CA 91739 (Preferred)
Ability to Relocate:
- Rancho Cucamonga, CA 91739: Relocate before starting work (Preferred)
Work Location: In person
Salary : $18
