What are the responsibilities and job description for the Team Member/ Team Leader position at Bubble House?
Job Summary:
We are seeking a vibrant and enthusiastic team member to join our restaurant specializing in bubble tea and rolled ice cream. As a team member, you will play a crucial role in delivering exceptional customer service while ensuring the smooth operation of our bubble tea and rolled ice cream station. This position offers an exciting opportunity to work in a dynamic environment where creativity and passion for food are celebrated.
Responsibilities:
- Prepare Bubble Tea and Rolled Ice Cream: Skillfully prepare bubble tea drinks and rolled ice cream according to established recipes and customer preferences.
- Customer Service: Greet customers warmly, take orders accurately, and provide recommendations based on customer preferences. Ensure a friendly and inviting atmosphere for all guests.
- Maintain Cleanliness: Keep the bubble tea and rolled ice cream station clean, sanitized, and organized at all times. This includes cleaning equipment, utensils, work surfaces, and maintaining hygiene standards.
- Inventory Management: Monitor inventory levels of ingredients, toppings, and supplies. Communicate with management to restock items as needed and ensure sufficient inventory levels to meet customer demand.
- Quality Control: Ensure that all bubble tea drinks and rolled ice cream products meet quality standards. Monitor product freshness and appearance, discarding any items that do not meet specifications.
- Operational Support: Assist with opening and closing duties, including setup and cleanup tasks. Work collaboratively with team members to ensure smooth operation during peak hours.
- Cash Handling: Handle cash transactions accurately and efficiently. Operate cash registers and POS systems, processing payments and providing customers with receipts.
- Upkeep of Equipment: Safely operate and maintain bubble tea machines, blenders, ice cream rollers, and other equipment. Report any equipment malfunctions or maintenance issues to management promptly.
- Adherence to Food Safety Regulations: Follow all food safety and sanitation guidelines, including proper food handling, storage, and disposal procedures. Maintain knowledge of health and safety regulations to ensure compliance.
Qualifications:
- Must be 20 years old and above
- Prior experience in a fast-paced food service environment preferred, but not required.
- Strong attention to detail and ability to multitask in a busy setting.
- Excellent communication and interpersonal skills.
- Ability to work efficiently both independently and as part of a team.
- Flexibility to work evenings, weekends, and holidays as needed.
- Basic math skills for cash handling and inventory management.
- Knowledge of bubble tea and rolled ice cream preparation techniques is a plus
Job Types: Full-time, Part-time
Pay: $10.00 - $15.00 per hour
Expected hours: No less than 15 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
Work Location: On the road
Salary : $10 - $15
