What are the responsibilities and job description for the Assistant General Manager position at Buc-ee's?
Overview
Buc-ee's is expanding into Rockingham County/Mount Crawford, Virginia, with an opening slated for late summer 2025. We are seeking highly skilled Retail and Food Service Management professionals.
The Assistant General Manager will be responsible for maintaining a clean, friendly, and in-stock experience for every customer. This individual will provide leadership and promote Buc-ee's standards in the absence of the Store General Manager.
The ideal candidate will have the ability to manage store personnel, ensure product quality, and deliver exceptional customer service. The role requires a minimum 48-hour workweek, primarily consisting of early mornings and afternoons, including weekends and holidays.
Benefits:
- 3 weeks PTO - Use it, cash it, roll it
- Medical * Dental * Vision
- 401k 100% Match up to 6%
Key Responsibilities:
- Perform duties and responsibilities of the Store General Manager in their absence or upon their discretion
- Illustrate competent knowledge of various Point of Sale and transaction devices
- Reconcile multiple shift reports
- Resolve customer and employee issues quickly and professionally
- Assign and inspect elements listed on shift duty list
- Communicate professionally with the Store General Manager and employees
- Understand and apply federal, state, and local laws as they apply to retail sales and general employment matters
- Assist the General Manager in recruiting, training, evaluating, and managing employees
- Ensure safety rules and regulations are implemented and followed
- Accurate and rapid use of small keyboards on Point Of Sale and transactional devices
- Ability to identify and resolve immediate customer and store needs without constant supervision
- Effectively and efficiently complete tasks
- Interact professionally with other team members
- Perform other duties as required and/or assigned
- Employee must be able to perform essential functions of the job with or without reasonable accommodation
Requirements:
- Degree from college or university; or 1-2 years or more related experience and/or training; or equivalent combination of education and experience in job-related field
- Retail or management experience preferred
- Ability to work in a fast-paced, high-pressure environment
- Prolonged walking and/or standing for 8-12 continuous hours
- Ability to work on the store's busiest days, including most weekends and holidays
- Ability to work a rotating schedule that alternates between day and night
- Maintain regular and prompt attendance
