What are the responsibilities and job description for the Senior Retail Operations Manager position at Buc-ee's?
**Company Overview**
Buc-ee's is a leading retailer in the convenience store industry, committed to providing exceptional customer experiences and maintaining high standards of quality. As an Assistant General Manager at Buc-ee's, you will play a critical role in driving sales growth, improving customer satisfaction, and ensuring operational excellence.
**Job Description**
- Provide leadership and guidance to store teams to achieve sales targets, improve customer satisfaction, and maintain a clean and safe shopping environment.
- Perform duties and responsibilities of the Store General Manager in their absence or upon their discretion.
- Illustrate competent knowledge of various Point of Sale and transaction devices.
- Reconcile multiple shift reports and resolve customer and employee issues quickly and professionally.
**Required Skills and Qualifications**
- Degree from college or university; or 1-2 years or more related experience and/or training; or equivalent combination of education and experience in job-related field.
- Retail or management experience preferred.
- Ability to work in a fast-paced, high-pressure environment.
- Prolonged walking and/or standing for 8-12 continuous hours.
**Benefits**
- Competitive salary and benefits package.
- Opportunities for career advancement and professional growth.
- A supportive and dynamic team environment.
