What are the responsibilities and job description for the Host position at Bucatini Restaurant?
Job Overview
We are seeking a friendly and professional Host/Host to join our dynamic team. The ideal candidate will be the first point of contact for our guests, setting the tone for their dining experience. This role requires excellent customer service skills, a passion for hospitality, and the ability to communicate effectively with both guests and staff. The Host/Host will manage reservations, greet guests warmly, and ensure a smooth flow of service in our restaurant.
Responsibilities
- Greet guests upon arrival with a warm and welcoming demeanor.
- Manage reservations and seating arrangements efficiently to maximize guest satisfaction.
- Maintain an organized waitlist and communicate wait times accurately to guests.
- Provide menus and inform guests about daily specials or promotions.
- Assist in coordinating the flow of service between the front of house and kitchen staff.
- Handle phone inquiries with professionalism, including taking reservations and answering questions about the menu or restaurant policies.
- Ensure that the dining area is clean, organized, and inviting at all times.
- Collaborate with team members to enhance guest relations and overall dining experience.
Qualifications
- Previous experience in customer service or food service is preferred.
- Familiarity with Aloha POS or similar point-of-sale systems is a plus.
- Strong communication skills with a focus on guest relations and hospitality.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Excellent phone etiquette for handling reservations and inquiries.
- A positive attitude and willingness to learn about our menu offerings and restaurant operations.
- Flexibility to work various shifts, including evenings and weekends as needed.
Join us in creating memorable experiences for our guests while being part of a supportive team that values hard work and dedication.
Job Type: Full-time
Pay: $19.76 - $21.38 per hour
Ability to Commute:
- New York, NY 10017 (Required)
Ability to Relocate:
- New York, NY 10017: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $21