What are the responsibilities and job description for the Information Services Specialist position at Buchanan Ingersoll-Rooney?
Information Services Specialist
Buchanan Ingersoll & Rooney is a national law firm with a proven reputation for providing progressive, industry-leading legal, business, regulatory and government relations advice to our regional, national and international clients.
We are currently searching for an Information Services Specialist to join our Miami and Fort Lauderdale locations. This position is a customer service focused position that will service and support the Firm’s Records Management functions and basic information technology functions of the assigned offices. This individual will sit in our Miami location, but will service the Fort Lauderdale office on a weekly or as-needed basis.
Essential Duties and Responsibilities:
Records Management
- Responsible for the electronic inventory of physical records throughout the office through scheduled rounds and as needed with daily operation.
- Responsible for reporting on and correcting non-barcoded files.
- Work with other records management personnel to troubleshoot file information or location problems within the system. Responsible for receiving and documenting inbound deliveries of Records materials; appropriate inventory scanning and delivery within the office when needed.
- Responsible for preparing and packing of Records materials for shipment.
- Provide support for Records retention tasks.
- Ensure Records policies and procedures are followed.
- Support file moves.
Information Technology
- Provide technical assistance with a variety of office-based technology needs including, but not limited to, the following:
- Set up of equipment and connections for conference room meetings such as laptop connections to monitors or projectors.
- Delivery and set up of computer equipment and peripherals in individual offices or conference rooms.
- Scan and inventory electronic assets.
- Assist with technology services with the assigned office(s) as directed by members of the Technology Services Department such as assist with printer or scanner troubleshooting and repair, the redeployment and updating of computer equipment, and general technology troubleshooting.
- Ship and receive technology equipment.
Required Education/Experience:
- High School Diploma or equivalent.
- 1-3 years of experience in a professional technology environment.
- Demonstrated knowledge of basic Microsoft Office Suite (Outlook, Word, Excel).
- Demonstrated ability to learn new technologies and applications.
- Strong customer service ethic.
- Ability to meet or exceed deadlines in a multi-tasking, self-directed environment.
- Ability to travel between offices as needed.
- Ability to lift up to 25 lbs regularly.
- Ability to work standing over 75% of the day.
Why should you work at Buchanan?
Our Firm offers outstanding benefits that include:
- Hybrid work schedules
- Generous Paid Time Off
- Paid Holidays, including a floating holiday
- WorkWell wellness program, including free use of the Calm App
- Caregiving assistance with Bright Horizons (child, elder, and pet care!)
- Access to our Firm-wide emergency assistance fund
- Free full access to LinkedIn Learning
- Insurance – Medical, Dental, Vision
- 401K Program
- Retirement Savings Program
We are an Equal Opportunity Employer.
